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Date/Time: Sat, 20 Apr 2024 10:59:50 +0000



Unable to connect to data feed cyrptocurrency

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[2020-02-13 20:39:17]
User928528 - Posts: 20
I am new to Sierra chart. I followed your instructions to try to connect to Bitmex and download data. I am simply looking to download 1 days worth of intraday data 1-minute bars.

I made the following settings (see attached pic) and then hit ok. When I then go to "file >>> connect to data service", it is greyed-out. So I really don't understand what's going on, and why I cannot connect to the data service. Please help.
imageCapture.JPG / V - Attached On 2020-02-13 20:37:49 UTC - Size: 150.22 KB - 215 views
[2020-02-14 16:51:50]
Sierra Chart Engineering - Posts: 104368
Therefore you already have the connection. Just open a chart for the BitMex symbol that you want. Complete instructions are here:
Cryptocurrency / Bitcoin Data and Trading Services: Setup Instructions
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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