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Date/Time: Tue, 25 Feb 2020 09:56:28 +0000



Unable to connect to data feed cyrptocurrency

[2020-02-13 20:39:17]
User928528 - Posts: 4 | Ending Date: 2020-02-28
I am new to Sierra chart. I followed your instructions to try to connect to Bitmex and download data. I am simply looking to download 1 days worth of intraday data 1-minute bars.

I made the following settings (see attached pic) and then hit ok. When I then go to "file >>> connect to data service", it is greyed-out. So I really don't understand what's going on, and why I cannot connect to the data service. Please help.
imageCapture.JPG / V - Attached On 2020-02-13 20:37:49 UTC - Size: 150.22 KB - 8 views
[2020-02-14 16:51:50]
Sierra Chart Engineering - Posts: 81452 | Ending Date: 2020-06-09
Therefore you already have the connection. Just open a chart for the BitMex symbol that you want. Complete instructions are here:
https://www.sierrachart.com/index.php?page=doc/CryptocurrencyDataServices.php#SetupInstructions
Sierra Chart Support - Engineering Level

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