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Date/Time: Thu, 02 May 2024 22:15:15 +0000



charts are not updating although data feed is good.

View Count: 474

[2020-02-13 15:36:39]
Brian Shaw - Posts: 7
My charts are not updating in real time. Message reads "waiting to download Historical Data"
[2020-02-13 19:20:45]
Sierra Chart Engineering - Posts: 104368
You are using Interactive Brokers. This is not something we will provide technical help for according to the various support policies stated here:
Interactive Brokers Trading Service

We recommend using the Sierra Chart Exchange Data Feed to resolve this:
Sierra Chart Exchange Data Feed

What exchanges do you require data for? So we can make sure data is available for those.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-02-13 19:21:22
[2020-02-13 22:01:37]
Brian Shaw - Posts: 7
CBOT,CME, COMEX, NYMEX

When would the real-time quotes be available for use on these exchanges please?
Cheers
Brian
[2020-02-14 04:41:47]
Sierra Chart Engineering - Posts: 104368
Therefore you will want to use the Denali Exchange Data Feed. Complete instructions are here:
Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges*

Let us know if you need further help.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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