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Direct MessagesDate/Time: Thu, 25 Apr 2024 13:37:09 +0000
Simulated Positions appear but do not register.
View Count: 487
| [2020-02-06 15:45:52] |
| User37799 - Posts: 6 |
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When I entered several simulated positions on Sierra Charts, neither profit targets or stop loss positions were accepted. Trading went right through the positions and were not triggered. I am hesitant to trade real funds if the simulated positions are not traded accurately. I have not had this problem before. I downloaded the most recent software update to try to correct the problem, but the problem still remains. Thank you for your assistance. |
| [2020-02-06 18:33:49] |
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Your Sierra Chart account is expired. The problem would have to be related to this. We have now temporarily activated it. Also make sure the setting is set to 5000: Data/Trade Service Settings: Number of Stored Time and Sales Records (Global Settings >> Data/Trade Service Settings >> Common Settings >> Common Other Settings) And refer to: Trade Simulation: Why Fill and Order Prices Can Be Wrong or Unexpected / Orders Do Not Fill When Expected And also live trading is completely different than simulated trading. Any issue you have with simulated trading would not be the case with live trading. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-02-06 18:34:02
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| [2020-02-07 18:08:14] |
| User37799 - Posts: 6 |
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I am VERY confused. I have an account with Infinity Futures/TransAct. I am charged $19.95 every month for Charting SC Level 3. Do I need an additional subscription for the full functionality of sierra charts???? |
| [2020-02-07 18:19:05] |
| Sierra_Chart Engineering - Posts: 14079 |
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No, but you need to post on this Support Board with that account so we are not confused. To do that select Help >> Support Board from within Sierra Chart. Do not use another account. And if you are having any problems with Transact trade simulation this is outside the scope of our support. We cannot help with that. That is not our service. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-02-07 18:20:13
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