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Date/Time: Fri, 03 May 2024 20:42:04 +0000



trouble with data feed

View Count: 508

[2020-02-03 21:08:41]
User708355 - Posts: 1
I have updated my recent sierra chart platform to the most current. Yet I still have issue's with my data feed.

Can I set up a phone call??


https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=35229
[2020-02-03 21:21:10]
Sierra Chart Engineering - Posts: 104368
We have discontinued technical support for Rithmic. Are you using Rithmic for simulated trading purposes? If so, we can give you a refund.

If you are doing live trading, we recommend using this service instead of Rithmic:
Sierra Chart / Trading Technologies Futures Order Routing Service

And we can give you a usage time extension to allow time for you to get set up with that service.

Let us know how you want to proceed.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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