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Date/Time: Wed, 08 May 2024 02:16:16 +0000



Sub instance

View Count: 755

[2020-02-01 15:43:28]
Dennis B. - Posts: 263
Was having trouble getting a data feed to my third instance of SC, After working with John over the phone he got on a sub instance on one and then all 3 instances were working fine. Today I did that data switch to comply with CME rules on the first of every month. But I could not find a sub instance category in the Data/Trade service settings. Not sure of next step. Will know Mon.if still getting data on that third instance.
[2020-02-01 15:48:44]
Dennis B. - Posts: 263
Actually I found a DTC- Sub Instance category in the service settings. Will try that.
[2020-02-02 00:34:20]
Sierra Chart Engineering - Posts: 104368
You only need to connect the main instance of Sierra Chart to your trading account. And yes it does sound as though you were previously using DTC-Sub Instance.

You should also be aware of this solution:
Easy Solution to CME Funded Trading Account Requirement
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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