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Chart Calculator Labels

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[2020-01-27 13:02:14] #1 [Go To First Post]
Chris32 - Posts: 50
How to modify the size of the font for the chart calculator labels? None of the global fonts settings seem to control this. Also, it took me a while to figure out where exactly I should click to move the label on the chart. I need to click exactly on a small part of the upper left corner of the label otherwise it won't work: not sure this is the desired behaviour. Date Time Of Last Edit: 2020-01-27 13:05:42

[2020-01-27 23:40:17] #2 [Go To First Post]
Sierra_Chart Engineering - Posts: 14106
The Calculator Drawing Tool uses the Global Tools Font. Refer to the following: Chart Drawing Tools: Changing the Font Size For Text Displayed with Tool Drawings (Global Chart Drawing Font) The location of the label is set within the Drawing Tool Configuration/Properties. Refer to the following for the Chart Calculator in particular: Chart Drawing Tools: Chart Calculator Configuration Also, it took me a while to figure out where exactly I should click to move the label on the chart. I need to click exactly on a small part of the upper left corner of the label otherwise it won't work: not sure this is the desired behaviour. This is not the case, you can click anywhere on the label and move it up or down. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2020-01-28 10:30:50] #3 [Go To First Post]
Chris32 - Posts: 50
Thank you for the font size - I was looking for it in global graphic settings On the second point, I assure you this is not the case for me. I can live with that, but I confirm I can only move it up and down when clicking on the top left part of the label when the label alignment properties are set to top left. Conversely, I have to click on the bottom right part of the label if the alignment is set to bottom right.

[2020-01-28 18:57:33] #4 [Go To First Post]
Sierra_Chart Engineering - Posts: 14106
Not sure why this would be the case. Could you post an image of the chart showing that chart calculator line and its text: https://www.sierrachart.com/index.php?page=PostingInformation.php#PostingAnImage Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2020-01-29 19:06:59] #5 [Go To First Post]
Chris32 - Posts: 50
It is not only this chart calculator on that particular chart, it is the same everywhere I have used it. The red zone on the annotated copy is the part of the label that responds to clicking. The rest doesn't. http://www.sierrachart.com/image.php?Image=1580324332744.png


Image [2].png / V - Attached On 2020-01-29 19:05:02 UTC - Size: 540.69 KB - 242 views

[2020-01-31 18:25:48] #6 [Go To First Post]
John - SC Support - Posts: 31159
When you are wanting to select the text, what is your current tool selection and what pointer button are you using to select the text? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2020-01-31 21:45:25] #7 [Go To First Post]
Chris32 - Posts: 50
The tool selected is the pointer. I am left clicking on the label. On the unresponsive zone there is nothing happening at all. On the part that responds to clicking, I can see the chart calculator line is being selected with the first clic, then i have to clic a second time in the same place to be able to move the label up and down.

[2020-01-31 22:47:29] #8 [Go To First Post]
John - SC Support - Posts: 31159
Can you attach an image of your Tool Settings? Needing to click twice is normal functioning unless you have the option for Support Drag for Drawing Creation/Modification enabled. But you should not need to click in the same place. So far, we have been unable to reproduce what you are seeing. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2020-02-01 16:58:25] #9 [Go To First Post]
Chris32 - Posts: 50
Here is a screenshot of my Tool Settings. Besides I have tried the following : Install a second copy of SC on the same PC Copy the my original SC folder to a windows 10 VM in Parallels on another computer (macbook pro) Run it on another PC I get the same thing in all cases, so it is weird you cannot reproduce it.


ScreenClip.png / V - Attached On 2020-02-01 16:51:07 UTC - Size: 88.6 KB - 257 views

[2020-02-03 15:40:09] #10 [Go To First Post]
John - SC Support - Posts: 31159
Even with the settings the same we are still unable to reproduce the problem. Are you running this in a VM in all cases? Have you tried this with Sierra Chart installed directly on a PC? Obviously, we are wondering if the problem is related to having this on a Mac. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2020-02-05 00:46:06] #11 [Go To First Post]
Chris32 - Posts: 50
My main computer for Sierra Chart is a PC with Windows 10, no VM. I have tried it on 2 PCs with Windows 10 and a Mac with a VM of Windows 10. Same in all three cases. Date Time Of Last Edit: 2020-02-05 00:47:04

[2020-02-05 15:07:14] #12 [Go To First Post]
John - SC Support - Posts: 31159
Can we call and connect to your system so we can see what is happening? Let us know when would be a good time to call. Also, make sure that your phone number is correct on this page: https://www.sierrachart.com/UserControlPanel.php?page=ManageAccountInfo For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2020-02-07 09:49:16] #13 [Go To First Post]
Chris32 - Posts: 50
Yes of course. You could call and connect to my system today, anytime between 14:00 and 16:00 UTC. The phone number is correct.

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