Support Board
Date/Time: Sat, 20 Apr 2024 05:15:55 +0000
Missing Data ^EH20
View Count: 484
[2020-01-20 03:23:45] |
User750920 - Posts: 274 |
Why is the data for the 6EH20 not displaying for this evening's (1-19-20) trade. This high to low at this moment is 1.11370 to 1.11270. But when I start the program it only shows 1.11370 to 1.11355
Date Time Of Last Edit: 2020-01-20 03:27:57
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[2020-01-20 04:06:01] |
Sierra Chart Engineering - Posts: 104368 |
This was a Gain Capital data feed issue. It is now resolved. Follow the instructions here: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2020-01-20 16:40:12] |
User750920 - Posts: 274 |
This was not the issue and I rechecked all the settings from your above post. I posted another thread with the issue better explained and others are having the same problems/issues.
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[2020-01-20 20:23:37] |
Sierra Chart Engineering - Posts: 104368 |
Announcement regarding Gain Capitol issue today and recommended solution: Announcement Regarding Gain Capital Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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