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Date/Time: Mon, 24 Feb 2020 15:04:36 +0000



Missing Data ^EH20

[2020-01-20 03:23:45]
User750920 - Posts: 183 | Ending Date: 2020-03-20
Why is the data for the 6EH20 not displaying for this evening's (1-19-20) trade. This high to low at this moment is 1.11370 to 1.11270. But when I start the program it only shows 1.11370 to 1.11355
Date Time Of Last Edit: 2020-01-20 03:27:57
[2020-01-20 04:06:01]
Sierra Chart Engineering - Posts: 81406 | Ending Date: 2020-06-09
This was a Gain Capital data feed issue. It is now resolved.

Follow the instructions here:
https://www.sierrachart.com/index.php?page=doc/HistoricalIntradayData.html#RetryDownloadDataInChart
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
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If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2020-01-20 16:40:12]
User750920 - Posts: 183 | Ending Date: 2020-03-20
This was not the issue and I rechecked all the settings from your above post. I posted another thread with the issue better explained and others are having the same problems/issues.
[2020-01-20 20:23:37]
Sierra Chart Engineering - Posts: 81406 | Ending Date: 2020-06-09
Announcement regarding Gain Capitol issue today and recommended solution:
https://www.sierrachart.com/SupportBoard.php?ThreadID=48373
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.

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