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Date/Time: Fri, 28 Feb 2020 15:55:55 +0000



Windows Error Code 10053

[2020-01-18 00:31:49]
User724224 - Posts: 3 | Ending Date: 2020-03-27
Hi SC,

Having the below issue, not sure how to resolve, any assistance would be appreciated.

Software version: 2036 64-bit | 2020-01-17 18:22:03.044
Usage end date: 2020-02-25 | 2020-01-17 18:22:03.044
Enabled for: Advanced Features 2. | 2020-01-17 18:22:03.044
Enabled for: Sierra Chart Historical Data Service. | 2020-01-17 18:22:03.044
Enabled for: Denali Real-Time Exchange Data Feed. | 2020-01-17 18:22:03.044
Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2020-01-17 18:22:03.044
Enabled for exchange2: CME | 2020-01-17 18:22:03.044
Allow Support for Sierra Chart Data Feeds is enabled. | 2020-01-17 18:22:03.044
Current selected Data/Trading service: SC Data - All Services | 2020-01-17 18:22:03.044
Custom symbol settings values: enabled | 2020-01-17 18:22:03.044
Chart Update Interval: 500 | 2020-01-17 18:22:03.044
Intraday Data Storage Time Unit: 1 | 2020-01-17 18:22:03.044
Time Zone: -06:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2020-01-17 18:22:03.044
2020-01-17 18:22:03 Local computer time | 2020-01-17 18:22:03.044
2020-01-18 00:22:03 Local computer time in UTC | 2020-01-17 18:22:03.044
2020-01-17 18:22:03 Local computer time in SC Time Zone | 2020-01-17 18:22:03.044
2020-01-18 00:21:41 Server time in UTC | 2020-01-17 18:22:03.044
Local computer UTC time and Server UTC time difference: 0 seconds. | 2020-01-17 18:22:03.044
Program path: C:\SierraChart\ | 2020-01-17 18:22:03.044
Data Files path: C:\SierraChart\Data\ | 2020-01-17 18:22:03.044
OS Version Number: 10.0 | 2020-01-17 18:22:03.044
Locale Setting: C | 2020-01-17 18:22:03.044

Using SC exchange feed2. Symbol: ES?## | 2020-01-17 18:23:12.535
ESH20[M] 1 Min #1 | Reloading chart. | 2020-01-17 18:23:12.536
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2020-01-17 18:23:42.465 *
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2020-01-17 18:23:42.465
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2020-01-17 18:23:42.465
HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2020-01-17 18:23:43.154 *
HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (5) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2020-01-17 18:23:45.228 *
HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2020-01-17 18:23:45.757 *
Socket (7) | Socket gracefully closed by remote side. | 2020-01-17 18:23:46.575
Socket (7) | Closed. | 2020-01-17 18:23:46.575
DTC Client socket (8) | Socket gracefully closed by remote side. | 2020-01-17 18:23:47.618
DTC Client socket (8) | Closed. | 2020-01-17 18:23:47.618
HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (6) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2020-01-17 18:23:49.508 *
Socket (10) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2020-01-17 18:23:55.581 *
Socket (10) | Socket gracefully closed by remote side. | 2020-01-17 18:23:55.581
Socket (10) | Closed. | 2020-01-17 18:23:55.582
[2020-01-20 05:36:13]
Sierra Chart Engineering - Posts: 81578 | Ending Date: 2020-06-09
There is some network connectivity issue on your side.

This is the relevant message:
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2020-01-17 18:23:42.465 *

Refer to:
https://www.sierrachart.com/index.php?page=doc/HTTPCommunicationErrors.php
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.

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