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Date/Time: Thu, 27 Feb 2020 06:07:04 +0000



FXCM BTC trading

[2020-01-17 10:14:40]
User34124 - Posts: 193 | Ending Date: 2020-10-27
FXCM:
Regarding the Bitcoin naming convention, it should be the same - BTCUSD as it would be on our platform as you are connected to our FXCM price feeds. If you cannot find it, please email Sierra and you can CC me. Maybe its something to do with the platform itself - which they will be able to help out with.


FXCM are confirming symbol BTCUSD can be traded via Sierra. Closest I can find is BTCUSD-BITFINEX, which should clearly not work as it is not in the 'CFD' section under your symbols, but neither is BTCUSD.
Please respond so I can correspond to FXCM.
[2020-01-19 15:57:50]
Sierra Chart Engineering - Posts: 81519 | Ending Date: 2020-06-09
This symbol has now been added.

Follow the instructions here to update the Symbol Settings:
https://www.sierrachart.com/index.php?page=doc/GlobalSymbolSettings.php#UpdateSettings
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2020-01-22 23:03:24]
User34124 - Posts: 193 | Ending Date: 2020-10-27
It's been frozen from 9am today?
[2020-01-24 01:03:36]
Sierra_Chart_Engineering - Posts: 535 | Ending Date: 2020-11-26
We see it updating for us now. Are you still noticing a problem?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation
[2020-01-24 10:38:22]
User34124 - Posts: 193 | Ending Date: 2020-10-27
Seems fine now

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