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Date/Time: Mon, 24 Feb 2020 13:46:33 +0000



Historical data not downloading and data feed lag

[2020-01-16 12:30:25]
User187934 - Posts: 8 | Ending Date: 2020-02-29
My data was lagging which led me to try delete and redownload data. After doing this the historical data is loading but extremely slowly. I have been waiting for more than an hour and still not loaded. I have tried downloading just 1 symbol at a time and same issue. Please advise.
[2020-01-16 17:06:05]
Sierra Chart Engineering - Posts: 81406 | Ending Date: 2020-06-09
A problem like this is going to be due to a network connectivity/bandwidth limitation issue somewhere between your computer and the server.

Refer to the information here to reduce bandwidth usage for the streaming data:
https://www.sierrachart.com/index.php?page=doc/helpdetails4.html#SierraChartExchangeDataFeeds


And refer to the section here for historical data:
https://www.sierrachart.com/index.php?page=doc/HistoricalIntradayData.html#ImprovingHistoricalIntradayDataDownloadingPerformance

Also refer to:
https://www.sierrachart.com/index.php?page=doc/HistoricalIntradayData.html#UsingPort80
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2020-01-16 17:07:04

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