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Date/Time: Thu, 25 Apr 2024 00:31:22 +0000



Black space between Scale of the chart and edge of chart

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[2020-01-12 18:55:02]
User800328 - Posts: 50
Hi,
Can you please tell me how I can get rid of the black space between the scale and the right side edge of the charts. (The RED RECTANGLE I have drawn on the charts.)

I am seeing this problem mostly in TICK charts such as 3600Tick etc. But some times I don't see this. I used these charts for ever and never had this problem but seeing this problem just recently.
This is NOT the Lock Fill space, I have tried all possibilities with the Lock Fill space and not to any use.
Please see the attached pic.

Thanks.
imageimage.png / V - Attached On 2020-01-12 18:54:42 UTC - Size: 442.7 KB - 263 views
[2020-01-12 22:16:42]
Sierra Chart Engineering - Posts: 104368
Make sure these two options are disabled:

Trade Menu: Trading Chart DOM On (Trade menu)

Trade Menu: Show Market Data Columns (Trade menu)

And if the extra space is still not removed, then select Chart >> Reload Chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-01-12 22:17:20
[2020-01-13 02:34:03]
User800328 - Posts: 50
Hi,
Thank-you It really helped.
Can I ask you another question. For the last 2 days, my charts have become really slow. In fact, my earlier chartbooks fails to load and it gets stuck at "Calculating Studies" and "Downloading data".... I have to recreate the whole chartbook again but then it again takes ages to load.
Everything was fine on Friday but last 2 days, its been so much pain.
What should I do. ?
[2020-01-14 00:33:16]
Sierra Chart Engineering - Posts: 104368
Refer to this page:
High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-01-14 00:33:39
[2020-01-14 03:12:01]
User800328 - Posts: 50
Thank you.
[2020-01-14 03:13:12]
User800328 - Posts: 50
You can close the ticket. I will look into it making the charts faster as per the article you shared.
Thanks.

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