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Date/Time: Fri, 29 Mar 2024 10:05:15 +0000



Enquiry on Service package 5

View Count: 969

[2020-01-10 19:00:18]
User482693 - Posts: 1
Hi There,

I would like to purchase a service package 5 for 6 months.
1. May I know if Simulated trading using delayed chart(10 mins) is already included in service package 5 and no other purchase is required.
2. how long will it take to get the service package activated?

Thank you very much
[2020-01-13 21:32:48]
Sierra Chart Engineering - Posts: 104368
1. Yes, it is included. You will have all the features that you have currently active on your trial. Full documentation:
Simulated Futures Trading Service

Let us know if you need any help creating the simulated trading account.

2. The service will be active immediately after the Payment and services activation:
Follow these instructions to add usage time to your Sierra Chart account:

1. Select "Help >> Add Usage Credit" on the Sierra Chart software menu.

You can also go to this page in your browser:
https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation

Login with your Sierra Chart Account Name and Password.

2. Choose the particular Service Package that you want to automatically renew and press the "Update" button.

3. Add sufficient credit to your Services Balance using any of the available payment options:
https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit

For further information, refer to:
Sierra Chart Purchase and License Information: Renewing Access

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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