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Date/Time: Fri, 29 Mar 2024 07:41:33 +0000



Account Balances Window Not Refreshing

View Count: 578

[2020-01-10 00:26:02]
User652476 - Posts: 1
Hello, my Account Balances Window Not Refreshing, I have no open positions but there is a cash amount listed in the margin requirement field, which is being currently withheld from my overall acct balance. I have reboot comp, app, refreshed trade data from service, etc. still stuck. Please advise, thanks!

Ed
[2020-01-11 15:53:28]
Sierra Chart Engineering - Posts: 104368
This section here provides details about this:
https://www.sierrachart.com/index.php?page=doc/SierraChartOrderRoutingServiceWithData.php#UnsupportedPositionAndAccountBalanceFields
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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