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Date/Time: Thu, 24 Sep 2020 09:16:35 +0000



Unable to Display Historical market depth on ticker

[2020-01-07 20:25:08]
Raj_G - Posts: 7 | Ending Date: 2020-01-26 [Expired]
Hello There,

I'm using SC historical data feed only with service package 5 and trying to display historical market depth for one stock ticker "AAPL" and one Futures contract "ESH20". I'm unable to display historical market depth, though data candlestick is updating regularly on both charts. Can I display market depth (even if delayed) for US stocks and Futures with SC delayed data aka historical data feed?

I've followed every step mentioned at page https://www.sierrachart.com/index.php?page=doc/StudiesReference.php&ID=375&Name=Market_Depth_Historical_Graph and the troubleshooting market depth display at https://www.sierrachart.com/index.php?page=doc/StudiesReference.php&ID=375&Name=Market_Depth_Historical_Graph#MarketDepthHistoricalGraphNotDisplaying.

When I open the trading DOM, there is nothing visible in terms of what data should look like. It is an empty DOM no matter what I do. Guideline for this is to connect data feed, which is you guys for me here.

Below is a snippet from message log

Triggering next historical data download in queue. | 2020-01-07 14:06:05.002
AAPL 1 Trades #2 | Reloading chart. | 2020-01-07 14:06:50.047
+ Loading market depth data. | 2020-01-07 14:06:50.145
Using SC exchange feed2. Symbol: ES?## | 2020-01-07 14:07:00.165
ESH20 1 Trades #2 | Reloading chart. | 2020-01-07 14:07:00.167
Using SC exchange feed2. Symbol: ES?## | 2020-01-07 14:07:00.659
Mapping ESH20 to ESH20. Service code: cme | 2020-01-07 14:07:00.659
SC DTC Delayed Exchange Data | Starting real-time market data updates for: ESH20 (ESH20). ID: 2 Service code: cme | 2020-01-07 14:07:00.659
SC DTC Delayed Exchange Data | Connecting to the server ds23.sierracharts.com. Port 10044 | 2020-01-07 14:07:00.659
SC DTC Delayed Exchange Data | Requesting security definition data for: ESH20 (ESH20). ID: 2 | 2020-01-07 14:07:00.659
Requesting market depth updates for: ESH20 if supported. | 2020-01-07 14:07:00.659
Separate subscription for market depth updates not supported. ESH20 | 2020-01-07 14:07:00.659
Using SC exchange feed2. Symbol: ES?## | 2020-01-07 14:07:00.659
Added historical Intraday data request for ESH20 to the queue. | 2020-01-07 14:07:00.659
Intraday data recording state for symbol ESH20 is set to download 'Pending'. | 2020-01-07 14:07:00.659
Triggering next historical data download in queue. | 2020-01-07 14:07:00.659
DTC Client socket (1) | Creating socket. | 2020-01-07 14:07:00.660
DTC Client socket (1) | Connecting to IP: 216.1.90.130. | 2020-01-07 14:07:00.660
Delaying start of download for ESH20 | 2020-01-07 14:07:00.661
+ Loading market depth data. | 2020-01-07 14:07:00.853
Using SC exchange feed2. Symbol: ES?## | 2020-01-07 14:07:08.559
ESH20[M] 11 Trades #2 | Reloading chart. | 2020-01-07 14:07:08.560
+ Loading market depth data. | 2020-01-07 14:07:08.732
DTC Client socket (1) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2020-01-07 14:07:21.667 *
DTC Client socket (1) | CloseSocket call. | 2020-01-07 14:07:21.668
DTC Client socket (0) | CloseSocket call. | 2020-01-07 14:07:21.668
SC DTC Delayed Exchange Data | Disconnected from the server. | 2020-01-07 14:07:21.668
SC DTC Delayed Exchange Data | Data feed disconnected. Will reconnect in 2 seconds. | 2020-01-07 14:07:21.668
DTC Client socket (1) | Closed. | 2020-01-07 14:07:21.668
SC DTC Delayed Exchange Data | Connecting to the server ds23.sierracharts.com. Port 10043 | 2020-01-07 14:07:23.673
DTC Client socket (1) | Creating socket. | 2020-01-07 14:07:23.675
DTC Client socket (1) | Connecting to IP: 216.1.90.130. | 2020-01-07 14:07:23.675
DTC Client socket (1) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2020-01-07 14:07:44.678 *
DTC Client socket (1) | CloseSocket call. | 2020-01-07 14:07:44.678
DTC Client socket (0) | CloseSocket call. | 2020-01-07 14:07:44.678
SC DTC Delayed Exchange Data | Disconnected from the server. | 2020-01-07 14:07:44.678
SC DTC Delayed Exchange Data | Data feed disconnected. Will reconnect in 2 seconds. | 2020-01-07 14:07:44.678
DTC Client socket (1) | Closed. | 2020-01-07 14:07:44.678
SC DTC Delayed Exchange Data | Connecting to the server ds23.sierracharts.com. Port 10044 | 2020-01-07 14:07:46.677
DTC Client socket (1) | Creating socket. | 2020-01-07 14:07:46.678
DTC Client socket (1) | Connecting to IP: 216.1.90.130. | 2020-01-07 14:07:46.678
HD Request # 10 | Downloading Intraday chart data for ESH20 to the file ESH20.scid. Service: cme | 2020-01-07 14:08:01.133
HD Request # 10 | Download start date-time: 2020-01-07 13:38:18.000 | 2020-01-07 14:08:01.134
HD Request # 10 | Using server: ds21.sierracharts.com port 80 | 2020-01-07 14:08:01.134
Socket (2) | Creating socket. | 2020-01-07 14:08:01.135
Socket (2) | Connecting to IP: 216.1.90.129. | 2020-01-07 14:08:01.135
HD Request # 10 | Setting DTC encoding to Binary VLS | 2020-01-07 14:08:01.213
HD Request # 10 | Sending historical data logon request message. | 2020-01-07 14:08:01.213
HD Request # 10 | Requesting Intraday data. Start date-time: 2020-01-07 13:38:18. Record interval: 0. Symbol: ESH20 | 2020-01-07 14:08:01.687
HD Request # 10 | Decompressing data. | 2020-01-07 14:08:01.720
HD Request # 10 | Receiving Intraday data for ESH20 starting at 2020-01-07 13:38:18 | 2020-01-07 14:08:01.730
HD Request # 10 | Timestamp of first Intraday data file record written: 2020-01-07 13:38:24 | 2020-01-07 14:08:01.731
Socket (2) | CloseSocket call. | 2020-01-07 14:08:01.791
Historical data download thread signaled to stop. | 2020-01-07 14:08:01.791
Socket (2) | Shutdown started. Waiting for graceful close. | 2020-01-07 14:08:01.791
HD Request # 10 | Received 8145 records from 2020-01-07 13:38:18.000 to 2020-01-07 13:58:01.055 (19.7 minutes) and wrote 8105 records for ESH20 | 2020-01-07 14:08:01.792
HD Request # 10 | Completion time: 0s | 2020-01-07 14:08:01.803
HD Request # 10 | Intraday data download complete for ESH20. Unique request ID: 10 | 2020-01-07 14:08:01.803
Removing historical data download ID 10. | 2020-01-07 14:08:01.803
Real-time Intraday chart data file updates started for ESH20 | 2020-01-07 14:08:01.803
Intraday chart data file opened for ESH20 | 2020-01-07 14:08:01.803
[2020-01-07 20:46:33]
Raj_G - Posts: 7 | Ending Date: 2020-01-26 [Expired]
I guess you also needs this from top of message log

Software version: 2028 64-bit | 2020-01-07 14:44:57.409
Usage end date: 2020-01-26 | 2020-01-07 14:44:57.409
Enabled for: Advanced Features 2. | 2020-01-07 14:44:57.409
Enabled for: Sierra Chart Historical Data Service. | 2020-01-07 14:44:57.409
Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2020-01-07 14:44:57.409
Allow Support for Sierra Chart Data Feeds is enabled. | 2020-01-07 14:44:57.409
Current selected Data/Trading service: SC Data - All Services | 2020-01-07 14:44:57.409
Custom symbol settings values: enabled | 2020-01-07 14:44:57.409
Chart Update Interval: 500 | 2020-01-07 14:44:57.409
Intraday Data Storage Time Unit: 0 | 2020-01-07 14:44:57.409
Time Zone: -06:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2020-01-07 14:44:57.409
2020-01-07 14:44:57 Local computer time | 2020-01-07 14:44:57.409
2020-01-07 20:44:57 Local computer time in UTC | 2020-01-07 14:44:57.409
2020-01-07 14:44:57 Local computer time in SC Time Zone | 2020-01-07 14:44:57.409
2020-01-07 19:27:31 Server time in UTC | 2020-01-07 14:44:57.409
Local computer UTC time and Server UTC time difference: 0 seconds. | 2020-01-07 14:44:57.409
Program path: C:\SierraChart\ | 2020-01-07 14:44:57.409
Data Files path: C:\SierraChart\Data\ | 2020-01-07 14:44:57.409
OS Version Number: 10.0 | 2020-01-07 14:44:57.409
Locale Setting: C | 2020-01-07 14:44:57.409
[2020-01-07 21:16:36]
Raj_G - Posts: 7 | Ending Date: 2020-01-26 [Expired]
That's the log when I don't have market depth enabled charts open. There is no network disconnection in entire log, like in previous message log I sent.

Reading Internal Order ID file. | 2020-01-07 14:54:10.692
Reading Trade Orders file. | 2020-01-07 14:54:10.807
Reading Trade Positions file. | 2020-01-07 14:54:10.811
Reading Account Balance file. | 2020-01-07 14:54:10.813
UDPListener (1452). Port 22904 | Listening on UDP port 22904. | 2020-01-07 14:54:10.842
Software version: 2028 64-bit | 2020-01-07 14:54:10.843
Usage end date: 2020-01-26 | 2020-01-07 14:54:10.843
Enabled for: Advanced Features 2. | 2020-01-07 14:54:10.843
Enabled for: Sierra Chart Historical Data Service. | 2020-01-07 14:54:10.843
Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2020-01-07 14:54:10.843
Allow Support for Sierra Chart Data Feeds is enabled. | 2020-01-07 14:54:10.843
Current selected Data/Trading service: SC Data - All Services | 2020-01-07 14:54:10.843
Custom symbol settings values: enabled | 2020-01-07 14:54:10.843
Chart Update Interval: 500 | 2020-01-07 14:54:10.843
Intraday Data Storage Time Unit: 0 | 2020-01-07 14:54:10.843
Time Zone: -06:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2020-01-07 14:54:10.843
2020-01-07 14:54:10 Local computer time | 2020-01-07 14:54:10.843
2020-01-07 20:54:10 Local computer time in UTC | 2020-01-07 14:54:10.843
2020-01-07 14:54:10 Local computer time in SC Time Zone | 2020-01-07 14:54:10.843
2020-01-07 20:54:10 Server time in UTC | 2020-01-07 14:54:10.843
Local computer UTC time and Server UTC time difference: 0 seconds. | 2020-01-07 14:54:10.843
Program path: C:\SierraChart\ | 2020-01-07 14:54:10.843
Data Files path: C:\SierraChart\Data\ | 2020-01-07 14:54:10.843
OS Version Number: 10.0 | 2020-01-07 14:54:10.844
Locale Setting: C | 2020-01-07 14:54:10.844

Created the DTC Protocol server. | 2020-01-07 14:54:10.875
DTC Protocol Server listening on port 11099. | 2020-01-07 14:54:10.878
Created the DTC Protocol historical data server. | 2020-01-07 14:54:10.878
HD Server Manager | Listening on port 11098 | 2020-01-07 14:54:10.880
Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 1. | 2020-01-07 14:54:10.881
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2020-01-07 14:54:10.922
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2020-01-07 14:54:10.925
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2020-01-07 14:54:10.925
Received 5 login tokens. | 2020-01-07 14:54:11.308
Symbol settings MD5 received. Request ID: 1. | 2020-01-07 14:54:14.282
Symbol settings are up-to-date for scdataallservices. | 2020-01-07 14:54:14.282
Files to Open on Start up | Opening file: Stocks_Number_Bars_n_Delta.Cht | 2020-01-07 14:54:15.246
AAPL #6 | Reloading chart. | 2020-01-07 14:54:15.266
AAPL Renko 25t #2 | Reloading chart. | 2020-01-07 14:54:15.283
AAPL Renko 25t #7 | Reloading chart. | 2020-01-07 14:54:15.306
AAPL Renko 25t #3 | Reloading chart. | 2020-01-07 14:54:15.323
AAPL Renko 100t #1 | Reloading chart. | 2020-01-07 14:54:15.338
AAPL Renko 100t #4 | Reloading chart. | 2020-01-07 14:54:15.360
AAPL 3000 Trades #5 | Reloading chart. | 2020-01-07 14:54:15.383
AAPL 9000 Trades #8 | Reloading chart. | 2020-01-07 14:54:15.424
Starting DelayedDownloadMonitoringTimer | 2020-01-07 14:54:15.757
Starting HDTimeoutTimer | 2020-01-07 14:54:15.757
Added historical Intraday data request for AAPL to the queue. | 2020-01-07 14:54:15.757
Intraday data recording state for symbol AAPL is set to download 'Pending'. | 2020-01-07 14:54:15.757
Triggering next historical data download in queue. | 2020-01-07 14:54:15.757
HD Request # 1 | Downloading Intraday chart data for AAPL to the file AAPL.scid. Service: scdataallservices | 2020-01-07 14:54:15.757
HD Request # 1 | Download start date-time: 2020-01-07 14:34:00.000 | 2020-01-07 14:54:15.758
HD Request # 1 | Requesting historical Intraday Minute data for AAPL starting at 2020-01-07 15:34:00 (Exchange time). | 2020-01-07 14:54:15.758
HD Request # 1 | Receiving Intraday data for AAPL starting at 2020-01-07 14:34:00 | 2020-01-07 14:54:16.992
HD Request # 1 | Timestamp of first Intraday data file record written: 2020-01-07 14:35:00 | 2020-01-07 14:54:16.993
HD Request # 1 | Received 6 records from 2020-01-07 14:34:00.000 to 2020-01-07 14:39:00.000 (5.0 minutes) and wrote 5 records for AAPL | 2020-01-07 14:54:16.993
HD Request # 1 | Completion time: 1s | 2020-01-07 14:54:16.993
HD Request # 1 | Intraday data download complete for AAPL. Unique request ID: 1 | 2020-01-07 14:54:16.993
Removing historical data download ID 1. | 2020-01-07 14:54:16.993

Triggering next historical data download in queue. | 2020-01-07 14:54:16.993

SC Data - All Services | Connected to data server. | 2020-01-07 14:54:17.440
Triggering next historical data download in queue. | 2020-01-07 14:54:17.440
Triggering next historical data download in queue. | 2020-01-07 14:54:17.440
Triggering next historical data download in queue. | 2020-01-07 14:54:17.440
Triggering next historical data download in queue. | 2020-01-07 14:54:17.440
SC Data - All Services | Starting real-time market data updates for: AAPL. ID: 1 | 2020-01-07 14:54:17.755
SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: AAPL | 2020-01-07 14:54:17.755
SC Data - All Services | Requesting security definition data for: AAPL. ID: 1 | 2020-01-07 14:54:17.755
Added historical Intraday data request for AAPL to the queue. | 2020-01-07 14:54:17.755
Intraday data recording state for symbol AAPL is set to download 'Pending'. | 2020-01-07 14:54:17.755
Triggering next historical data download in queue. | 2020-01-07 14:54:17.755
Delaying start of download for AAPL | 2020-01-07 14:54:17.756
Requesting market depth updates for: AAPL if supported. | 2020-01-07 14:54:22.440
Separate subscription for market depth updates not supported. AAPL | 2020-01-07 14:54:22.440
HD Request # 2 | Downloading Intraday chart data for AAPL to the file AAPL.scid. Service: scdataallservices | 2020-01-07 14:54:22.752
HD Request # 2 | Download start date-time: 2020-01-07 14:39:00.000 | 2020-01-07 14:54:22.752
HD Request # 2 | Requesting historical Intraday Minute data for AAPL starting at 2020-01-07 15:39:00 (Exchange time). | 2020-01-07 14:54:22.752
HD Request # 2 | Receiving Intraday data for AAPL starting at 2020-01-07 14:39:00 | 2020-01-07 14:54:24.014
HD Request # 2 | Received 1 record from 2020-01-07 14:39:00.000 to 2020-01-07 14:39:00.000 (0.0 seconds) and wrote 0 records for AAPL | 2020-01-07 14:54:24.014
HD Request # 2 | Completion time: 2s | 2020-01-07 14:54:24.016
HD Request # 2 | Intraday data download complete for AAPL. Unique request ID: 2 | 2020-01-07 14:54:24.016
Removing historical data download ID 2. | 2020-01-07 14:54:24.016
Real-time Intraday chart data file updates started for AAPL | 2020-01-07 14:54:24.016
Intraday chart data file opened for AAPL | 2020-01-07 14:54:24.016

Triggering next historical data download in queue. | 2020-01-07 14:54:24.016
SC Data - All Services | Performing periodic download of Intraday data for open Intraday charts not receiving real-time data | 2020-01-07 15:10:17.441
Added historical Intraday data request for AAPL to the queue. | 2020-01-07 15:10:17.441
Intraday data recording state for symbol AAPL is set to download 'Pending'. | 2020-01-07 15:10:17.441
Triggering next historical data download in queue. | 2020-01-07 15:10:17.441
HD Request # 3 | Downloading Intraday chart data for AAPL to the file AAPL.scid. Service: scdataallservices | 2020-01-07 15:10:17.442
HD Request # 3 | Download start date-time: 2020-01-07 14:39:00.000 | 2020-01-07 15:10:17.443
HD Request # 3 | Requesting historical Intraday Minute data for AAPL starting at 2020-01-07 15:39:00 (Exchange time). | 2020-01-07 15:10:17.443
HD Request # 3 | Receiving Intraday data for AAPL starting at 2020-01-07 14:39:00 | 2020-01-07 15:10:19.583
HD Request # 3 | Timestamp of first Intraday data file record written: 2020-01-07 14:40:00 | 2020-01-07 15:10:19.584
HD Request # 3 | Received 17 records from 2020-01-07 14:39:00.000 to 2020-01-07 14:55:00.000 (16.0 minutes) and wrote 16 records for AAPL | 2020-01-07 15:10:19.584
HD Request # 3 | Completion time: 2s | 2020-01-07 15:10:19.588
HD Request # 3 | Intraday data download complete for AAPL. Unique request ID: 3 | 2020-01-07 15:10:19.588
Removing historical data download ID 3. | 2020-01-07 15:10:19.588
Real-time Intraday chart data file updates started for AAPL | 2020-01-07 15:10:19.588
Intraday chart data file opened for AAPL | 2020-01-07 15:10:19.588

Triggering next historical data download in queue. | 2020-01-07 15:10:19.588
[2020-01-08 22:45:13]
Sierra Chart Engineering - Posts: 89860 | Ending Date: 2021-04-05
There is not any historical market depth data available from the Sierra Chart historical data servers.

Only the depth data that has been recorded will be available and that will only be for futures.

This indicates a connectivity problem to the server.
DTC Client socket (1) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2020-01-07 14:07:44.678 *
Refer to help topic 1.2:
https://www.sierrachart.com/index.php?page=doc/helpdetails1.php#NetworkCommunicationOrServerProblem

So if you are not even receiving delayed data, then the problem is because of the above.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2020-01-08 22:45:40
[2020-01-08 23:06:26]
Raj_G - Posts: 7 | Ending Date: 2020-01-26 [Expired]
Hi,

Thanks for the reply,

I do understand depth data will be available for future only also if recorded, that's not the problem.

I don't have the connection issue until I try to duplicate my original chart, remove all studies and add historical market depth study. This is why I sent you two message logs above. First one was when I did all as mentioned above to get market depth for future chart data. Second message log is not citing any connection issue, which was after I removed the chart in which I was trying to get recorded market depth. It would be helpful to know, why I see the connection issue when I try to record data for market depth. Nothing else anywhere has been changed.

This is current message log which also doesn't have any connection issue. I've all non-standard ports blocked at my office, so I'm using port 80 to receive historical data feed currently. There is no issue with tick, renko, time or any other time based chart. Why with market depth data only?

Today's message log, doesn't show any connection issues. I don't have the chart in question open currently.

Reading Internal Order ID file. | 2020-01-08 16:56:09.508
Reading Trade Orders file. | 2020-01-08 16:56:09.606
Reading Trade Positions file. | 2020-01-08 16:56:09.607
Reading Account Balance file. | 2020-01-08 16:56:09.607
UDPListener (1452). Port 22904 | Listening on UDP port 22904. | 2020-01-08 16:56:09.629
Software version: 2028 64-bit | 2020-01-08 16:56:09.630
Usage end date: 2020-01-26 | 2020-01-08 16:56:09.630
Enabled for: Advanced Features 2. | 2020-01-08 16:56:09.630
Enabled for: Sierra Chart Historical Data Service. | 2020-01-08 16:56:09.630
Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2020-01-08 16:56:09.630
Allow Support for Sierra Chart Data Feeds is enabled. | 2020-01-08 16:56:09.630
Current selected Data/Trading service: SC Data - All Services | 2020-01-08 16:56:09.630
Custom symbol settings values: enabled | 2020-01-08 16:56:09.630
Chart Update Interval: 500 | 2020-01-08 16:56:09.630
Intraday Data Storage Time Unit: 0 | 2020-01-08 16:56:09.630
Time Zone: -06:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2020-01-08 16:56:09.630
2020-01-08 16:56:09 Local computer time | 2020-01-08 16:56:09.630
2020-01-08 22:56:09 Local computer time in UTC | 2020-01-08 16:56:09.630
2020-01-08 16:56:09 Local computer time in SC Time Zone | 2020-01-08 16:56:09.630
2020-01-08 22:56:08 Server time in UTC | 2020-01-08 16:56:09.630
Local computer UTC time and Server UTC time difference: 1 seconds. | 2020-01-08 16:56:09.630
Program path: C:\SierraChart\ | 2020-01-08 16:56:09.630
Data Files path: C:\SierraChart\Data\ | 2020-01-08 16:56:09.630
OS Version Number: 10.0 | 2020-01-08 16:56:09.630
Locale Setting: C | 2020-01-08 16:56:09.630

Created the DTC Protocol server. | 2020-01-08 16:56:09.654
DTC Protocol Server listening on port 11099. | 2020-01-08 16:56:09.656
Created the DTC Protocol historical data server. | 2020-01-08 16:56:09.656
HD Server Manager | Listening on port 11098 | 2020-01-08 16:56:09.657
Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 1. | 2020-01-08 16:56:09.657
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2020-01-08 16:56:09.690
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2020-01-08 16:56:09.690
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2020-01-08 16:56:09.690
Received 5 login tokens. | 2020-01-08 16:56:10.083
Symbol settings MD5 received. Request ID: 1. | 2020-01-08 16:56:12.929
Symbol settings are up-to-date for scdataallservices. | 2020-01-08 16:56:12.929
Files to Open on Start up | Opening file: Stocks_Number_Bars_n_Delta.Cht | 2020-01-08 16:56:13.161
AAPL #6 | Reloading chart. | 2020-01-08 16:56:13.192
AAPL Renko 25t #2 | Reloading chart. | 2020-01-08 16:56:13.222
AAPL Renko 25t #7 | Reloading chart. | 2020-01-08 16:56:13.300
AAPL Renko 25t #3 | Reloading chart. | 2020-01-08 16:56:13.315
AAPL Renko 100t #1 | Reloading chart. | 2020-01-08 16:56:13.352
AAPL Renko 100t #4 | Reloading chart. | 2020-01-08 16:56:13.366
AAPL 3000 Trades #5 | Reloading chart. | 2020-01-08 16:56:13.382
AAPL 9000 Trades #8 | Reloading chart. | 2020-01-08 16:56:13.399
Starting DelayedDownloadMonitoringTimer | 2020-01-08 16:56:13.704
Starting HDTimeoutTimer | 2020-01-08 16:56:13.704
Added historical Intraday data request for AAPL to the queue. | 2020-01-08 16:56:13.705
Intraday data recording state for symbol AAPL is set to download 'Pending'. | 2020-01-08 16:56:13.705
Triggering next historical data download in queue. | 2020-01-08 16:56:13.705
HD Request # 1 | Downloading Intraday chart data for AAPL to the file AAPL.scid. Service: scdataallservices | 2020-01-08 16:56:13.705
HD Request # 1 | Download start date-time: 2020-01-08 16:14:00.000 | 2020-01-08 16:56:13.706
HD Request # 1 | Requesting historical Intraday Minute data for AAPL starting at 2020-01-08 17:14:00 (Exchange time). | 2020-01-08 16:56:13.706

SC Data - All Services | Connected to data server. | 2020-01-08 16:56:14.441
Triggering next historical data download in queue. | 2020-01-08 16:56:14.441
Triggering next historical data download in queue. | 2020-01-08 16:56:14.441
Triggering next historical data download in queue. | 2020-01-08 16:56:14.441
Triggering next historical data download in queue. | 2020-01-08 16:56:14.441
SC Data - All Services | Starting real-time market data updates for: AAPL. ID: 1 | 2020-01-08 16:56:14.699
SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: AAPL | 2020-01-08 16:56:14.699
SC Data - All Services | Requesting security definition data for: AAPL. ID: 1 | 2020-01-08 16:56:14.699
HD Request # 1 | Receiving Intraday data for AAPL starting at 2020-01-08 16:14:00 | 2020-01-08 16:56:14.969
imageNumber_Bars_Data_all_Zero_for_today_08-Jan-2020.png / V - Attached On 2020-01-08 23:03:41 UTC - Size: 544.92 KB - 61 views
[2020-01-08 23:14:06]
Raj_G - Posts: 7 | Ending Date: 2020-01-26 [Expired]
Ok, don't worry about zero values on number bars. I deleted the symbol settings (where I set it to record market depth) and deleted and re-downloaded data. This sorted the number bars issue.

Please help me with historical market depth display only.

Thanks,
[2020-01-15 11:07:50]
Sierra Chart Engineering - Posts: 89860 | Ending Date: 2021-04-05
Market depth data has to be recorded from data received in real time. You will only have that data which is recorded. Historical market depth data is never downloaded from the server because it is not available.
Sierra Chart Support - Engineering Level

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