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Date/Time: Thu, 25 Apr 2024 05:05:19 +0000



Post From: Unable to Display Historical market depth on ticker

[2020-01-08 22:45:13]
Sierra Chart Engineering - Posts: 104368
There is not any historical market depth data available from the Sierra Chart historical data servers.

Only the depth data that has been recorded will be available and that will only be for futures.

This indicates a connectivity problem to the server.
DTC Client socket (1) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2020-01-07 14:07:44.678 *
Refer to help topic 1.2:
https://www.sierrachart.com/index.php?page=doc/helpdetails1.php#NetworkCommunicationOrServerProblem

So if you are not even receiving delayed data, then the problem is because of the above.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-01-08 22:45:40