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Direct MessagesDate/Time: Mon, 29 Apr 2024 09:55:37 +0000
Candles are duplicated on same chart
View Count: 608
| [2020-01-07 04:45:56] |
| User507265 - Posts: 7 |
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I am using the current version. My charts are showing after the session ends the candles will be duplicated. http://www.sierrachart.com/image.php?Image=1578370913370.png If I click Edit/Download Data - Intraday Chart I can reload the chart and the duplicated part will be gone, but when I re-open Sierra later the duplicated candles might be there again. I look at 10 tickers each day and more than half of them will show duplicated candles. How can I fix this? |
| [2020-01-07 23:15:47] |
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Are there any studies on that chart? This is very unusual and we do not know how this condition would develop. The data on the server is fine. When you notice this, follow the instructions here: Data Errors or Spikes in Charts, Flat or Flat Line Graph, Compressed Graph, Errors with Date/Time Values: 2.1.2 Deleting and Re-downloading Data. (Easier and Recommended Method) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-01-07 23:58:28] |
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We wonder if this relates to using a sub instance. Re-download the chart data in the main instance and avoid using a sub instance for now.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-01-07 23:58:43
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| [2020-01-08 08:41:56] |
| User507265 - Posts: 7 |
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Yes I use a sub instance. I'll avoid it and see if things change
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