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Date/Time: Mon, 29 Apr 2024 05:55:17 +0000



[User Discussion] - Packeet 5 Problems

View Count: 486

[2020-01-06 17:51:45]
User705024 - Posts: 3
Hello,
my Sierra said "There is one Paid Packet 5" but my programm Sierra, where i traid ( not meaning the page, like before) Said there is no Paid period!

i upload a picture, where the problem is..... u can read what i mean! I cant trade with the problem. What should i do, i paid the packet 5 , i see it on my paypal account and on the internet page Sierra!

Thank u for your help!!
imageScreenshot (16).png / V - Attached On 2020-01-06 17:46:02 UTC - Size: 48.58 KB - 240 views
Attachment Deleted.
[2020-01-06 18:29:11]
Sierra Chart Engineering - Posts: 104368
Most probably you are logging in using the wrong Sierra Chart account. Login using this account name:
User705024

Instructions:
Sierra Chart - Software Login Instructions: Login with a Different Sierra Chart Account Name

And enable the Force Login option on the login window.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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