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Date/Time: Sun, 28 Apr 2024 22:07:57 +0000



Rithmic Paper Trading account and SC

View Count: 815

[2020-01-06 14:35:43]
mlt124000 - Posts: 32
i re-opened my personal sierra account (not the amp one)... have a sierra2 loaded on my laptop... using OneUpTrader's rithmic paper trading login/pswd, am able to connect BUT when i load chartbook, they are blank... and original message stating cannot find symbol... log below... pls advise

note:

TradeActivity files query time: 0.000525 seconds. Entries: 0. Outstanding queries: 2 | 2020-01-06 14:15:02.407
TradeActivity files query time: 0.000236 seconds. Entries: 0. Outstanding queries: 2 | 2020-01-06 14:15:02.407
Rithmic Trading | Requesting trade accounts from server. | 2020-01-06 14:15:14.803
Rithmic Trading | Requesting Trade Positions data. | 2020-01-06 14:15:19.800
Rithmic Trading | Received current Trade Positions request reject message. Reject reason: Account information not available to get Trade Positions. | Symbol: (unset) | TradeAccount: (unset) | 2020-01-06 14:15:19.801 *
Rithmic Trading | Received Open orders request reject message. Reject reason: Account information not available to get Open Orders. | Symbol: (unset) | TradeAccount: (unset) | 2020-01-06 14:15:19.802
TradeActivity files query time: 0.000076 seconds. Entries: 0. Outstanding queries: 1 | 2020-01-06 14:21:51.030
Flagging to reload Trades list in charts | Symbol: (unset) | TradeAccount: (unset) | 2020-01-06 14:23:41.610
TradeActivity files query time: 0.009431 seconds. Entries: 0. Outstanding queries: 1 | 2020-01-06 14:23:41.656
TradeActivity files query time: 0.000569 seconds. Entries: 0. Outstanding queries: 1 | 2020-01-06 14:28:36.492
TradeActivity files query time: 0.000645 seconds. Entries: 0. Outstanding queries: 1 | 2020-01-06 14:28:37.130
TradeActivity files query time: 0.000375 seconds. Entries: 0. Outstanding queries: 1 | 2020-01-06 14:28:46.056
Rithmic Trading | Requesting trade accounts from server. | 2020-01-06 14:31:43.709
Rithmic Trading | Requesting Trade Positions data. | 2020-01-06 14:31:48.706
Rithmic Trading | Received current Trade Positions request reject message. Reject reason: Account information not available to get Trade Positions. | Symbol: (unset) | TradeAccount: (unset) | 2020-01-06 14:31:48.708 *
Rithmic Trading | Received Open orders request reject message. Reject reason: Account information not available to get Open Orders. | Symbol: (unset) | TradeAccount: (unset) | 2020-01-06 14:31:48.708
[2020-01-06 15:57:27]
Sierra Chart Engineering - Posts: 104368
Use this command to translate the symbols to the Rithmic symbols in case they are not correct:
Edit Menu: Edit >> Translate Symbols To Current Service
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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