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Direct MessagesDate/Time: Mon, 06 May 2024 08:12:53 +0000
Can you please correct my account
View Count: 567
| [2019-12-29 23:13:56] |
| User508140 - Posts: 9 |
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I've cancelled my account for sierra charts through transact yet it's still showing me paying for sierra through them. I would like to move to level 5 but it's not allowing me to do so, because it says i'm unable to do so because my account is through another party. Allowed Systems: 1 out of a total of 2 system(s) is currently being used. Not available for your account type, as it is associated with a reseller. For your account, Service Package activation and deactivation is controlled by a reseller for your account. Your current Service Package is 3 with an ending date of 2019-12-31. Please get this squared away Thanks Date Time Of Last Edit: 2019-12-29 23:43:45
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| [2019-12-30 04:13:20] |
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So you want to pay for Sierra Chart directly now? If so you need to create another Sierra Chart account. We have detailed instructions here: Direct Sierra Chart Account We no longer are allowing the Transact affiliated accounts to pay directly due to complications with that. Let us know if you need further help. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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