Support Board

Date/Time: Sun, 19 May 2024 05:43:49 +0000

Post From: Can you please correct my account

[2019-12-29 23:13:56] Link To Thread - Link To Post [Go To First Post]
User508140 - Posts: 9
I've cancelled my account for sierra charts through transact yet it's still showing me paying for sierra through them. I would like to move to level 5 but it's not allowing me to do so, because it says i'm unable to do so because my account is through another party. Allowed Systems: 1 out of a total of 2 system(s) is currently being used. Not available for your account type, as it is associated with a reseller. For your account, Service Package activation and deactivation is controlled by a reseller for your account. Your current Service Package is 3 with an ending date of 2019-12-31. Please get this squared away Thanks Date Time Of Last Edit: 2019-12-29 23:43:45