Login Page - Create Account

Support Board

Date/Time: Thu, 24 Sep 2020 09:38:01 +0000

Setup Procedures for New Users from Brokers

[2019-12-26 02:21:53]
Sierra Chart Engineering - Posts: 89862 | Ending Date: 2021-04-05
In the past, new users of Sierra Chart, which have been referred from brokers, would get set up with a demo account from the backend market data and trading system provided by the broker (Like Transact or Gain Capital) or one which the broker uses like CQG, Rithmic or CTS.

Being that Sierra Chart now has its own full server side simulation environment, and we have a streaming delayed data feed for futures, the new procedure we want followed is documented here:

In this way, there are no connection problems or restrictions and users can evaluate the full functionality of Sierra Chart and do simulated trading and not encounter any problems and everything will work perfectly well.

We will no longer be providing technical help for connectivity issues to demo accounts from external systems.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2019-12-26 17:52:41

To post a message in this thread, you need to login with your Sierra Chart account:


Login Page - Create Account