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Date/Time: Fri, 29 Mar 2024 09:56:24 +0000



Setup Procedures for New Users from Brokers

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[2019-12-26 02:21:53]
Sierra Chart Engineering - Posts: 104368
In the past, new users of Sierra Chart, which have been referred from brokers, would get set up with a demo account from the backend market data and trading system provided by the broker (Like Transact or Gain Capital) or one which the broker uses like CQG, Rithmic or CTS.

Being that Sierra Chart now has its own full server side simulation environment, and we have a streaming delayed data feed for futures, the new procedure we want followed is documented here:
Basic Instructions for Sierra Chart Demo for Brokerage Customers

In this way, there are no connection problems or restrictions and users can evaluate the full functionality of Sierra Chart and do simulated trading and not encounter any problems and everything will work perfectly well.

We will no longer be providing technical help for connectivity issues to demo accounts from external systems.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-12-26 17:52:41

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