Login Page - Create Account

Support Board


Date/Time: Mon, 29 Apr 2024 02:25:30 +0000



Strange behavior when duplicating a specific chart

View Count: 538

[2019-12-21 10:09:32]
osaga - Posts: 53
Hello SC

I "Duplicate Chart" for chart #28. When this happens the new created chart goes into a reload loop. It stops looping when I hit F6 and remove the "Number Bars Calculated Study" (the original not version 2) study. When I do this the loop stops and then chart #78 (only DOM in the chartbook) changes its background color and candles appear on the left side of the DOM.

Changing the Links did nothing. Removing the study before copying prevents the reload loop occurring just after the duplication, but when I add it back via the analysis copy the loop reoccurs. Also, if I don't add it back via Analysis copy and just add a new Number Bars study the same behavior occurs. It only seems to occur because of the Number Bars study. Adding other studies after I duplicate the chart works fine.

Also, if I don't duplicate the chart, but just add a brand new intraday chart and then add a new Number Bars study to it the same behavior occurs.

I have colored the background for chart #28 in red. Chart #78 is the only tall DOM in the chartbook.


Regards
Date Time Of Last Edit: 2019-12-21 10:20:09
attachmentSC Ticket ( Duplicate Chart Issue ).Cht - Attached On 2019-12-21 10:08:03 UTC - Size: 4.64 MB - 231 views
[2019-12-22 02:22:18]
Sierra Chart Engineering - Posts: 104368
This is not a bug. What you are experiencing is what is described here:
High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.3 - Charts Reloading Often (Charts Reloading Often)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-12-22 02:22:25

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account