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Date/Time: Fri, 19 Apr 2024 10:35:51 +0000



connexion whith transact

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[2019-12-11 08:15:47]
User45578 - Posts: 49
i dont understant:im trying to intall sierra chart on my second computer and when i try to connect witn transact i get:Transact WS (Not enabled on package),while sierra chart is well running on my first computer with the same transact ,why that ,thanks
[2019-12-11 15:29:18]
Sierra Chart Engineering - Posts: 104368
It sounds like you are not logged into Sierra Chart with the account you have posted on this Support Board with. Make sure you are logged into the same account you have logged into this Support Board with. Refer to:
Sierra Chart - Software Login Instructions: Login with a Different Sierra Chart Account Name

Also perform the Forced Login instructions here:
Sierra Chart - Software Login Instructions: Forced Login

Let us know if the problem is resolved.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-12-11 15:29:28

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