Support Board
Date/Time: Mon, 07 Jul 2025 17:57:41 +0000
Sierra Chart Hanging
View Count: 744
| [2019-12-06 13:59:01] |
| User226793 - Posts: 175 |
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Folks, my charts have been hanging on and off for the last couple of weeks and make it impossible to trade. Can you please let me know what I need to do from my end...I have also closed all irrelevant charts and have a very basic minimalistic setup...
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| [2019-12-06 14:29:27] |
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Refer to help topic 30: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often There must be something which is causing the problem. We recommend just starting with a new Chartbook. That is the very first thing to do. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-12-06 14:29:35
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| [2019-12-06 17:40:25] |
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Another thing is if you are using the OpenGL option, disable it: Graphics Settings: Use OpenGL for Chart Graphics (Global Settings >> Graphics Settings >> Other) When using OpenGL a more capable GPU is required. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-12-06 17:42:58
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