Login Page - Create Account

Support Board


Date/Time: Fri, 26 Apr 2024 06:08:40 +0000



Feb Gold missing data

View Count: 554

[2019-11-29 16:02:51]
User28706 - Posts: 22
February Gold (GC) became the leading month on Nov 28. On all my intraday charts it has no data before Nov 27, 18:00 EST. I amusing version 2018 pre release.
[2019-11-30 17:47:16]
Sierra Chart Engineering - Posts: 104368
This relates to Rithmic. There are potentially couple of reasons for this. The easiest thing to do is we will implement a solution which will be out in the next release coming out later today or tomorrow.

We are also discontinuing technical support for Rithmic soon and we recommend having a look at this service:
Sierra Chart / Trading Technologies Futures Order Routing Service
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account