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Date/Time: Sat, 30 May 2020 13:48:21 +0000



Problem - No diffrence between SC Data and TWS (IB) load historical duration.

[2019-11-29 13:45:30]
TedMar - Posts: 165 | Ending Date: 2020-06-27
v2018
Without SC DataFeed Subscription, since few days , is no difference if i enable "Allow Support Sierra Chart Data Feeds" or not, the load takes as long as without SC DATA. (stocks)

Is now any changes?

by the way, i tested with a old version v2008 , the load is normal fast.
Date Time Of Last Edit: 2019-11-29 14:28:02
[2019-11-29 15:02:42]
Sierra Chart Engineering - Posts: 85696 | Ending Date: 2020-06-09
For what symbol?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2019-11-29 15:34:49]
Sierra Chart Engineering - Posts: 85696 | Ending Date: 2020-06-09
This is now resolved. We had updated the rules for downloading historical data for Interactive Brokers and we did not release the relevant symbol settings.

Follow the instructions here to update the Symbol Settings:
https://www.sierrachart.com/index.php?page=doc/GlobalSymbolSettings.php#UpdateSettings


After that:
Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2019-11-29 15:35:26

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