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Date/Time: Thu, 28 Mar 2024 17:34:41 +0000



Post From: Problem - No diffrence between SC Data and TWS (IB) load historical duration.

[2019-11-29 15:34:49]
Sierra Chart Engineering - Posts: 104368
This is now resolved. We had updated the rules for downloading historical data for Interactive Brokers and we did not release the relevant symbol settings.

Follow the instructions here to update the Symbol Settings:
Global Symbol Settings: Update Global Symbol Settings


After that:
Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-11-29 15:35:26