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Direct MessagesDate/Time: Fri, 03 May 2024 05:50:57 +0000
[User Discussion] - bitmex数据链接问题
View Count: 1196
| [2019-11-27 15:37:59] |
| learners - Posts: 18 |
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您好：我购买的sierrachat客户端，使用sc-data-all services可以连接到服务器，而使用bitmex trading direct一直无法连接到服务器。请尽快帮我处理一下，一直无法交易。
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| [2019-11-28 01:42:45] |
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We think the problem you are experiencing is due to a network communication error from your location which is China. We need to see the message log. Provide that following the instructions below. ---- Set the Service in Sierra Chart to BitMex. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Connect to the data feed with File >> Connect to Data Feed. After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-11-29 03:15:14
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| [2019-11-28 02:49:22] |
| learners - Posts: 18 |
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Software version: 2017 64-bit | 2019-11-28 10:47:31.317 Safe Mode enabled | 2019-11-28 10:47:31.317 Usage end date: 2020-01-17 | 2019-11-28 10:47:31.317 Enabled for: Sierra Chart Historical Data Service. | 2019-11-28 10:47:31.317 Allow Support for Sierra Chart Data Feeds is enabled. | 2019-11-28 10:47:31.317 Current selected Data/Trading service: BitMEX Trading Direct | 2019-11-28 10:47:31.317 Custom symbol settings values: disabled | 2019-11-28 10:47:31.317 Chart Update Interval: 500 | 2019-11-28 10:47:31.317 Intraday Data Storage Time Unit: 0 | 2019-11-28 10:47:31.317 Time Zone: +08:00:00 (HKT+08) | 2019-11-28 10:47:31.317 2019-11-28 10:47:31 Local computer time | 2019-11-28 10:47:31.317 2019-11-28 02:47:31 Local computer time in UTC | 2019-11-28 10:47:31.317 2019-11-28 10:47:31 Local computer time in SC Time Zone | 2019-11-28 10:47:31.317 2019-11-27 15:36:09 Server time in UTC | 2019-11-28 10:47:31.317 Local computer UTC time and Server UTC time difference: 2 seconds. | 2019-11-28 10:47:31.317 Program path: C:\SierraChart\ | 2019-11-28 10:47:31.317 Data Files path: C:\SierraChart\Data\ | 2019-11-28 10:47:31.317 OS Version Number: 10.0 | 2019-11-28 10:47:31.318 Locale Setting: C | 2019-11-28 10:47:31.318 DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll | 2019-11-28 10:47:31.318 BitMEX Trading Direct socket (1) | Connect event error. Windows error code 10060: 由于连接方在一段时间后没有正确答复或连接的主机没有反应，连接尝试失败。 | 2019-11-28 10:47:46.740 * BitMEX Trading Direct socket (1) | CloseSocket call. | 2019-11-28 10:47:46.740 BitMEX Trading Direct socket (1) | Closed. | 2019-11-28 10:47:46.740 BitMEX Trading Direct | WebSocket closed. | 2019-11-28 10:47:46.742 BitMEX Trading Direct | WebSocket closed. | 2019-11-28 10:47:46.742 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-11-28 10:47:46.742 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-11-28 10:47:46.742 BitMEX Trading Direct socket (0) | CloseSocket call. | 2019-11-28 10:47:46.752 BitMEX Trading Direct | Disconnected. | 2019-11-28 10:47:46.752 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-11-28 10:47:46.752 BitMEX Trading Direct | Connecting to URI www.bitmex.com/realtime/WebSocket | 2019-11-28 10:47:49.751 BitMEX Trading Direct | Connecting to WebSocket server. | 2019-11-28 10:47:49.751 BitMEX Trading Direct socket (1) | Creating socket. Using TLS 1.2. | 2019-11-28 10:47:49.753 BitMEX Trading Direct socket (1) | Connecting to IP: 69.63.189.16. | 2019-11-28 10:47:49.753 BitMEX Trading Direct socket (1) | Connect event error. Windows error code 10060: 由于连接方在一段时间后没有正确答复或连接的主机没有反应，连接尝试失败。 | 2019-11-28 10:48:10.758 * BitMEX Trading Direct socket (1) | CloseSocket call. | 2019-11-28 10:48:10.758 BitMEX Trading Direct | WebSocket closed. | 2019-11-28 10:48:10.758 BitMEX Trading Direct | WebSocket closed. | 2019-11-28 10:48:10.758 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-11-28 10:48:10.758 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-11-28 10:48:10.758 BitMEX Trading Direct socket (1) | Closed. | 2019-11-28 10:48:10.758 BitMEX Trading Direct socket (0) | CloseSocket call. | 2019-11-28 10:48:10.769 BitMEX Trading Direct | Disconnected. | 2019-11-28 10:48:10.769 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-11-28 10:48:10.769 BitMEX Trading Direct | Connecting to URI www.bitmex.com/realtime/WebSocket | 2019-11-28 10:48:13.770 BitMEX Trading Direct | Connecting to WebSocket server. | 2019-11-28 10:48:13.770 BitMEX Trading Direct socket (1) | Creating socket. Using TLS 1.2. | 2019-11-28 10:48:13.771 BitMEX Trading Direct socket (1) | Connecting to IP: 69.63.189.16. | 2019-11-28 10:48:13.771 BitMEX Trading Direct socket (1) | Connect event error. Windows error code 10060: 由于连接方在一段时间后没有正确答复或连接的主机没有反应，连接尝试失败。 | 2019-11-28 10:48:34.775 * BitMEX Trading Direct socket (1) | CloseSocket call. | 2019-11-28 10:48:34.775 BitMEX Trading Direct | WebSocket closed. | 2019-11-28 10:48:34.775 BitMEX Trading Direct | WebSocket closed. | 2019-11-28 10:48:34.775 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-11-28 10:48:34.775 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-11-28 10:48:34.775 BitMEX Trading Direct socket (1) | Closed. | 2019-11-28 10:48:34.775 BitMEX Trading Direct socket (0) | CloseSocket call. | 2019-11-28 10:48:34.785 BitMEX Trading Direct | Disconnected. | 2019-11-28 10:48:34.785 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-11-28 10:48:34.785 BitMEX Trading Direct | Connecting to URI www.bitmex.com/realtime/WebSocket | 2019-11-28 10:48:37.783 BitMEX Trading Direct | Connecting to WebSocket server. | 2019-11-28 10:48:37.783 BitMEX Trading Direct socket (1) | Creating socket. Using TLS 1.2. | 2019-11-28 10:48:37.783 BitMEX Trading Direct socket (1) | Connecting to IP: 69.63.189.16. | 2019-11-28 10:48:37.784 |
| [2019-11-28 16:53:15] |
| learners - Posts: 18 |
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日志已上传，请尽快帮我看一下如何解决吧，一直无法交易，谢谢！
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| [2019-11-29 03:24:07] |
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This is the relevant message: BitMEX Trading Direct socket (1) | Connect event error. Windows error code 10060: 由于连接方在一段时间后没有正确答复或连接的主机没有反应，连接尝试失败。 | 2019-11-28 10:48:10.758 *
Clearly there is some connectivity problem between your computer and the BitMex server. Have you tried using a VPN? For additional information refer to help topic 1.2: https://www.sierrachart.com/index.php?page=doc/helpdetails1.php#NetworkCommunicationOrServerProblem Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-11-29 05:07:56] |
| learners - Posts: 18 |
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已使用VPN，网络可以正常访问，使用sc-data-all服务可以连接到服务器，使用bitmex直接交易一直无法连接到服务器，请问如何处理？可否协助处理一下？
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| [2019-12-31 07:06:20] |
| User939128 - Posts: 3 |
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Same request, I ca n’t connect too Software version: 2028 64-bit | 2019-12-31 06:58:58.531 Usage end date: 2020-01-11 | 2019-12-31 06:58:58.531 Enabled for: Advanced Features 2. | 2019-12-31 06:58:58.531 Enabled for: Sierra Chart Historical Data Service. | 2019-12-31 06:58:58.532 Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2019-12-31 06:58:58.532 Allow Support for Sierra Chart Data Feeds is enabled. | 2019-12-31 06:58:58.532 Current selected Data/Trading service: SC Data - All Services | 2019-12-31 06:58:58.532 Custom symbol settings values: enabled | 2019-12-31 06:58:58.532 Chart Update Interval: 500 | 2019-12-31 06:58:58.532 Intraday Data Storage Time Unit: 0 | 2019-12-31 06:58:58.532 Time Zone: +00:00:00 (UTC+00) | 2019-12-31 06:58:58.532 2019-12-31 14:58:58 Local computer time | 2019-12-31 06:58:58.532 2019-12-31 06:58:58 Local computer time in UTC | 2019-12-31 06:58:58.532 2019-12-31 06:58:58 Local computer time in SC Time Zone | 2019-12-31 06:58:58.532 2019-12-31 06:16:18 Server time in UTC | 2019-12-31 06:58:58.532 Local computer UTC time and Server UTC time difference: 0 seconds. | 2019-12-31 06:58:58.532 Program path: C:\SierraChart\ | 2019-12-31 06:58:58.532 Data Files path: C:\SierraChart\Data\ | 2019-12-31 06:58:58.532 OS Version Number: 10.0 | 2019-12-31 06:58:58.532 Locale Setting: C | 2019-12-31 06:58:58.532 HD Request # 2 | Download canceled. | 2019-12-31 06:59:32.786 Historical data download thread signaled to stop. | 2019-12-31 06:59:32.786 Socket (3) | CloseSocket call. | 2019-12-31 06:59:32.786 Socket (3) | Shutdown started. Waiting for graceful close. | 2019-12-31 06:59:32.786 HD Request # 2 | Received 5944856 records from 2019-11-12 18:48:24.000 to 2019-11-24 05:11:55.212 (11.4 days) and wrote 5944814 records for XBTUSD-BMEX | 2019-12-31 06:59:32.787 HD Request # 2 | Completion time: 18m 13s | 2019-12-31 06:59:32.787 HD Request # 2 | Intraday data download complete for XBTUSD-BMEX. Unique request ID: 2 | 2019-12-31 06:59:32.787 Removing historical data download ID 2. | 2019-12-31 06:59:32.787 Triggering next historical data download in queue. | 2019-12-31 06:59:32.787 DTC Client socket (1) | CloseSocket call. | 2019-12-31 06:59:32.787 SC DTC Data with Market Depth | Disconnected from the server. | 2019-12-31 06:59:32.787 SC Data - All Services | Disconnected. | 2019-12-31 06:59:32.787 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2019-12-31 06:59:32.787 SC Data - All Services | Disconnected. | 2019-12-31 06:59:32.792 Checking for new symbol settings. Requested symbol settings MD5 for service code bitmex.exchange.trading. Request ID: 8. | 2019-12-31 06:59:32.794 Current selected Data/Trading service: BitMEX Trading Direct | 2019-12-31 06:59:32.794 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-12-31 06:59:32.794 Socket (3) | Socket gracefully closed by remote side. | 2019-12-31 06:59:34.263 Socket (3) | Closed. | 2019-12-31 06:59:34.264 DTC Client socket (1) | Socket gracefully closed by remote side. | 2019-12-31 06:59:34.304 DTC Client socket (1) | Closed. | 2019-12-31 06:59:34.304 Symbol settings MD5 received. Request ID: 8. | 2019-12-31 06:59:34.734 Requested symbol settings for service code bitmex.exchange.trading. Request ID: 9. | 2019-12-31 06:59:34.734 BitMEX Trading Direct | Connecting to URI www.bitmex.com/realtime/WebSocket | 2019-12-31 06:59:35.791 BitMEX Trading Direct | Connecting to WebSocket server www.bitmex.com:443 | 2019-12-31 06:59:35.791 BitMEX Trading Direct socket (2) | Creating socket. Using TLS 1.2. | 2019-12-31 06:59:35.816 BitMEX Trading Direct socket (2) | Connecting to IP: 31.13.72.23. | 2019-12-31 06:59:35.816 Symbol settings received. Request ID: 9. | 2019-12-31 06:59:36.917 BitMEX Trading Direct socket (2) | Connect event error. Windows error code 10060: 由于连接方在一段时间后没有正确答复或连接的主机没有反应，连接尝试失败。 | 2019-12-31 06:59:56.819 * BitMEX Trading Direct socket (2) | CloseSocket call. | 2019-12-31 06:59:56.819 BitMEX Trading Direct | WebSocket closed. | 2019-12-31 06:59:56.819 BitMEX Trading Direct | WebSocket closed. | 2019-12-31 06:59:56.819 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-12-31 06:59:56.819 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-12-31 06:59:56.819 BitMEX Trading Direct socket (2) | Closed. | 2019-12-31 06:59:56.820 BitMEX Trading Direct socket (0) | CloseSocket call. | 2019-12-31 06:59:56.840 BitMEX Trading Direct | Disconnected. | 2019-12-31 06:59:56.841 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-12-31 06:59:56.841 BitMEX Trading Direct | Connecting to URI www.bitmex.com/realtime/WebSocket | 2019-12-31 06:59:59.837 BitMEX Trading Direct | Connecting to WebSocket server www.bitmex.com:443 | 2019-12-31 06:59:59.837 BitMEX Trading Direct socket (1) | Creating socket. Using TLS 1.2. | 2019-12-31 06:59:59.838 BitMEX Trading Direct socket (1) | Connecting to IP: 31.13.72.23. | 2019-12-31 06:59:59.838 BitMEX Trading Direct socket (1) | Connect event error. Windows error code 10060: 由于连接方在一段时间后没有正确答复或连接的主机没有反应，连接尝试失败。 | 2019-12-31 07:00:20.839 * BitMEX Trading Direct socket (1) | CloseSocket call. | 2019-12-31 07:00:20.840 BitMEX Trading Direct | WebSocket closed. | 2019-12-31 07:00:20.840 BitMEX Trading Direct | WebSocket closed. | 2019-12-31 07:00:20.840 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-12-31 07:00:20.840 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-12-31 07:00:20.840 BitMEX Trading Direct socket (1) | Closed. | 2019-12-31 07:00:20.840 BitMEX Trading Direct socket (0) | CloseSocket call. | 2019-12-31 07:00:20.851 BitMEX Trading Direct | Disconnected. | 2019-12-31 07:00:20.853 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-12-31 07:00:20.853 BitMEX Trading Direct | Connecting to URI www.bitmex.com/realtime/WebSocket | 2019-12-31 07:00:23.856 BitMEX Trading Direct | Connecting to WebSocket server www.bitmex.com:443 | 2019-12-31 07:00:23.857 BitMEX Trading Direct socket (1) | Creating socket. Using TLS 1.2. | 2019-12-31 07:00:23.857 BitMEX Trading Direct socket (1) | Connecting to IP: 31.13.72.23. | 2019-12-31 07:00:23.858 |
| [2020-01-01 08:53:00] |
| User939128 - Posts: 3 |
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这个问题我弄好了 你试试我这种方法可以吗 你用的VPN 我用的影梭 在全局设置里选择数据设置 后有个代理选项 进去选socks5 代理 IP地址和端口都是我图上默认的填写 就能连接上了 你试试 |
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