Login Page - Create Account

Support Board


Date/Time: Thu, 28 Mar 2024 09:15:08 +0000



Ameritrade data

View Count: 2028

[2019-11-23 04:27:24]
User472677 - Posts: 295
1. Are you saying that ameritrade data will stop on dec 31.
2. With sierra data, is seperate exchange fee required for each connection?
3. Is there a way to get 10 minute delayed data in the quote board and charts ?
4. What are the alternatives?
[2019-11-23 04:43:42]
Sierra Chart Engineering - Posts: 104368
1. Absolutely yes. This is a decision by TD Ameritrade.
2. No. This has never been the case.
3. For US stocks you mean? Yes but it will not be streaming.
4. Yes, we mention the alternatives here:
IMPORTANT: TD Ameritrade Support to End December 31, 2019 | Post: 198482
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-11-23 04:44:37
[2019-11-23 05:06:40]
User472677 - Posts: 295
I am interested in data on equities
where I now use amtd
1. Is ib tick data now real tick data or a 250ms snapshot?

2. If delayed data is not streaming, how is it refreshed in a chart and also in the quote board?

3. If I want to run sc on three separate computers, do I need to pay for three sc feed connections but only one exchange fee?
4. For stocks, is there any other option than ib and sc feed
[2019-11-24 04:39:06]
Sierra Chart Engineering - Posts: 104368
1. We do not know.
2. Every 20 minutes. However, we can reduce that time to every 10 minutes. The quote board will not update in this case.
3. There is only ever going to be one exchange fee. You could pay for one connection and use the DTC server to share the data so long it is just you using those computers at the same location:
Using DTC Server for Data and Trading in Another Sierra Chart Instance

4. Yes there is IQ Feed:
DTN IQ Feed Data Service
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-11-24 04:39:57
[2019-11-24 13:47:11]
User472677 - Posts: 295
1.Pllease reduce the time to 10 minutes or lower if possible such as every minute
2.Quoteboards updates are EXTREMELY important. Please tell me how can quoteboards can stay updated with delayed data.
[2019-11-25 03:37:15]
Sierra Chart Engineering - Posts: 104368
1. We will reduce this.

2. We have to see how we can add quote board support for the delayed snapshot data. This will take some time. Really as busy as we are, it would be months before we could work on something like this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-11-25 03:37:33
[2019-11-25 11:39:52]
User472677 - Posts: 295
Thanks.

I use quote boards extensively all days long. I can live with 10 minute delay but quote boards need to be updated constantly.

This is EXTREMELY CRITICAL. I appreciate your help to get this done quickly well before Ameritrade support goes away.

Thanks
[2019-11-26 06:37:59]
Sierra Chart Engineering - Posts: 104368
There is an alternative and that is to use the Study Summary window which will show the current prices from the charts:
Study Summary Window
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-11-26 23:41:54]
Sierra Chart Engineering - Posts: 104368
In the next release the Study Summary window has a new Settings menu option named Include Charts with studies. Which will include charts on the study summary window which have no studies which allows you to put together a quote board from the charts which uses the data from those charts.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-11-26 23:41:54]
Sierra Chart Engineering - Posts: 104368
In the next release the Study Summary window has a new Settings menu option named Include Charts with No Studies. Which will include charts on the study summary window which have no studies which allows you to put together a quote board from the charts which uses the data from those charts. And will also periodically update. The update interval is allowed to be reduced to 10 minutes.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-11-26 23:42:36
[2019-11-28 18:37:32]
User472677 - Posts: 295
Hello,

Thank you for your great support all these years and also for a great product.


Thx for the suggestion. This is too cumbersome to manage a large number of quote boards with existing categories and symbols.
I also actively manage them with some deletions and additions every
day.

It is EXTREMELY important for quote boards to be updated with delayed data.

Please give it a very high priority.
This needs to be available before ameritrade support goes away.
[2019-11-28 18:45:30]
User472677 - Posts: 295
All combined I have about 500 symbols in a number of categories in quoteboards.keeping that many charts open is also not practical.

Right now quote boards work well to manage a large number of symbols divided by catagories. Then I have three charts in different time frames linked to the quoteboards.

This way I can go through all 500 symbols and their charts in about 30 minutes.

This is one thing I really like about sierra.
[2019-11-28 18:45:50]
User472677 - Posts: 295
All combined I have about 500 symbols in a number of categories in quoteboards.keeping that many charts open is also not practical.

Right now quote boards work well to manage a large number of symbols divided by catagories. Then I have three charts in different time frames linked to the quoteboards.

This way I can go through all 500 symbols and their charts in about 30 minutes.

This is one thing I really like about sierra.
[2019-11-28 20:21:26]
Sierra Chart Engineering - Posts: 104368
The charts can be kept hidden and they can be set to just load 1 day of data:
Disabling Sierra Chart User Interface to Eliminate Graphics Load

https://www.sierrachart.com/index.php?page=doc/ChartSettings.html#DaysToLoad
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-11-29 00:53:49]
User472677 - Posts: 295
Thx for the info. It is still not practical and efficient to maintain what I have been doing with Sierra for years.

Need a way to update quote boards.
[2019-12-05 13:24:48]
User472677 - Posts: 295
Hello,
I have been thinking about ways to do what I do now with quote boards without updates. I have concluded that there is no practical way if quote boards are not updated.

You are very talented please find a way to update quote boards with delayed data.
[2019-12-11 19:15:47]
User472677 - Posts: 295
Please reply. This is a critical issue
[2019-12-16 03:01:28]
Sierra Chart Engineering - Posts: 104368
There is not anything we can do in the short term. So make a decision if Sierra Chart continues to meet your needs as it is now. But in the interim you can always use this data feed for real-time US equities data:
Sierra Chart Exchange Data Feed
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-12-16 03:35:55
[2019-12-18 21:22:30]
User472677 - Posts: 295
Hello,
I have been a long term sierra subscriber. I like your work and want to stick with sierra.

These quote boards have 500 stock symbols. Your data feed with 500 symbols is expensive.

I am happy to consider your suggestion. Is there any thing you can do to help offset the cost of the feed or reduce the cost for me temporarily?

Based on your great talent, I am confident you will come up with a good solution. After all you also want quote boards to be usable. I understand it will not happen in the short term. Roughly when will there be a real solution?
Thanks
[2019-12-19 21:07:04]
User472677 - Posts: 295
This is very important. I would think this is also important for you software. Quote boards are widely used.
I am a long term happy subscriber and need your prompt attention to this matter.
[2019-12-20 16:54:20]
SC Support - Posts: 1783
can I give you a quick phone call to speak through this?
[2019-12-21 20:34:09]
User472677 - Posts: 295
Yes, please.
Do you have my phone number?
If not, how do I give it to you privately.
[2019-12-22 02:01:23]
SC Support - Posts: 1783
Hi User472677, I will email you and we can arrange a call from there.
[2019-12-22 02:16:55]
Sierra Chart Engineering - Posts: 104368
Your data feed with 500 symbols is expensive.
We have to contact our data provider in regards to this. We will do our best.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-12-23 18:11:10]
SC Support - Posts: 1783
Spoke to Eventrader, will provide his feedback via email.

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account