Login Page - Create Account

Support Board


Date/Time: Mon, 06 May 2024 04:34:25 +0000



Transact user

View Count: 603

[2019-11-20 23:16:00]
User508140 - Posts: 9
I'd like transfer to sierra charts from transact and get the discount, I also would like to pay through sierra charts and upgrade.

please point me in the right direction.

Thank you
Date Time Of Last Edit: 2019-11-21 02:33:21
[2019-11-21 05:40:33]
Sierra Chart Engineering - Posts: 104368
You just need to follow the instructions here:
https://www.sierrachart.com/index.php?page=doc/TransAct.php#SierraChartDiscountForTransactUsers

And do you want to upgrade to the Advanced service package 5? We can certainly help you with that.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-11-21 05:41:02
[2019-11-21 09:18:29]
User508140 - Posts: 9
I'm unable to upgrade to package 5. I've canceled my charting through Transact, but it still shows that i'm still under transact. My evaluation ends tomorrow for package 5 please extend it thanks
[2019-11-21 15:47:51]
Sierra Chart Engineering - Posts: 104368
We are looking into this for you now.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-11-21 15:50:54]
Sierra Chart Engineering - Posts: 104368
We need you to opt out of paying for Sierra Chart through Transact first and when that is done let us know and we will set this up for you.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account