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Date/Time: Wed, 08 May 2024 21:51:02 +0000



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[2019-11-14 12:56:26]
User686528 - Posts: 13
Good day guys,

I have activated a trial that should give me real time futures data.. I am still recieving the delayed feed. can you please help?

thank you,
Akinsano
[2019-11-14 13:03:26]
Sierra Chart Engineering - Posts: 104368
Update Sierra Chart to version 2010 as explained here:
Software Download: Fast Update

With this version you will receive streaming delayed data.

In regards to receiving real-time data:

What futures trading/brokerage service do you use? For the reason why we ask this question, refer to:

Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges (Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-11-14 15:49:17]
User686528 - Posts: 13
Good day,

I appreciate your response and its timeliness, I now understand where I was wrong..

I would like to now move completely to futures, however, I dont think brokers like Optimus or TransACt will even give me a trial and Sierra Charts because I've used that before. All I need is two weeks of real time streaming on ES, OIL, and Gold futures, do you think you can assist me?

thank you,
Akinsano
[2019-11-14 16:23:05]
Sierra Chart Engineering - Posts: 104368
Your first month with the CME Exchanges is free. So you can activate any of the CME professional exchanges that you need. You will not have to pay the Exchange Fees until the beginning of next month. You can activate those exchanges here:
https://www.sierrachart.com/UserControlPanel.php?page=ExchangeDataFeedFeatures&UserID=152514#Exchanges

Just be sure you disable those exchanges before the beginning of next month or you will be charged the full amount on December 1, 2019. You can deactivate them immediately after.


Also, with Package 5 of Sierra Chart (which you are on) and version 2010, you will have Delayed Streaming data of the CME Group Exchanges for free. Instructions to update:
Software Download: Fast Update
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-11-14 16:23:56
[2019-11-14 16:48:16]
User686528 - Posts: 13
are you saying it will be in real time?

also, thanks for the heads up, I'll be sure to remember that
[2019-11-14 17:31:07]
Sierra Chart Engineering - Posts: 104368
If you activate one of the CME related professional exchanges the data will certainly be real-time.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-11-14 21:09:42]
User686528 - Posts: 13
I have activated it, looking forward to giving it a try tomorrow. I will be sure to update you,

thank you for your time
[2019-11-14 22:25:22]
Sierra Chart Engineering - Posts: 104368
But please update now to version 2011 so you at the very least will get delayed streaming data. Instructions:
Software Download: Fast Update
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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