Support Board
Date/Time: Wed, 30 Apr 2025 10:42:09 +0000
SC + LMAX connection
View Count: 2280
| [2013-04-12 07:55:59] |
| User98586 - Posts: 2 |
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I've purchased package 5 and got LMAX demo account, but, for some reason it doesn't connect. Here is the log: LMAX Trading: Connecting. | 2013-04-12 08:52:55 LMAX Trading: Connecting to Trade server: :443 | 2013-04-12 08:52:55 LMAX Trade FIX Session: Sending the Logon message. | 2013-04-12 08:52:56 LMAX Trade FIX Session: Received FIX message does not have the expected message sequence number. Expected 1, but received 19. | 2013-04-12 08:52:57 FIX Message: 8=FIX.4.49=7935=549=LMXBD56=RKRUTYN34=1952=20130412-07:52:52.70158=User not authorized10=228 | 2013-04-12 08:52:57 LMAX Trade FIX Session: Requesting missing messages starting with sequence number 1 | 2013-04-12 08:52:57 LMAX Trade FIX Session: Socket connection was closed without any logout messages sent or received. | 2013-04-12 08:52:57 Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-04-12 08:52:57 To prevent further connection attempts, select File >> Disconnect. | 2013-04-12 08:52:57 LMAX Trading: Disconnected from the market data server. | 2013-04-12 08:52:57 LMAX Trading: Disconnected from trade and market data servers. | 2013-04-12 08:52:57 Will reconnect to the server in 5 seconds. Select File >> Disconnect to prevent further connection attempts. | 2013-04-12 08:52:57 File >> Disconnect selected. | 2013-04-12 08:52:57 Reconnect canceled. | 2013-04-12 08:52:57 Please let me know how to rectify this. |
| [2013-04-12 08:32:12] |
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Please contact LMAX support and provide them your Username and inform them you are getting this error: FIX Message: 8=FIX.4.49=7935=549=LMXBD56=RKRUTYN34=1952=20130412-07:52:52.70158=User not authorized10=228 | 2013-04-12 08:52:57 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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