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Date/Time: Fri, 19 Oct 2018 14:41:37 +0000



SC + LMAX connection

Support Request:
[2013-04-12 07:55:59]
User98586 - Posts: 2
I've purchased package 5 and got LMAX demo account, but, for some reason it doesn't connect.
Here is the log:

LMAX Trading: Connecting. | 2013-04-12 08:52:55
LMAX Trading: Connecting to Trade server: :443 | 2013-04-12 08:52:55
LMAX Trade FIX Session: Sending the Logon message. | 2013-04-12 08:52:56
LMAX Trade FIX Session: Received FIX message does not have the expected message sequence number. Expected 1, but received 19. | 2013-04-12 08:52:57
FIX Message: 8=FIX.4.49=7935=549=LMXBD56=RKRUTYN34=1952=20130412-07:52:52.70158=User not authorized10=228 | 2013-04-12 08:52:57
LMAX Trade FIX Session: Requesting missing messages starting with sequence number 1 | 2013-04-12 08:52:57
LMAX Trade FIX Session: Socket connection was closed without any logout messages sent or received. | 2013-04-12 08:52:57
Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-04-12 08:52:57
To prevent further connection attempts, select File >> Disconnect. | 2013-04-12 08:52:57
LMAX Trading: Disconnected from the market data server. | 2013-04-12 08:52:57
LMAX Trading: Disconnected from trade and market data servers. | 2013-04-12 08:52:57
Will reconnect to the server in 5 seconds. Select File >> Disconnect to prevent further connection attempts. | 2013-04-12 08:52:57
File >> Disconnect selected. | 2013-04-12 08:52:57
Reconnect canceled. | 2013-04-12 08:52:57


Please let me know how to rectify this.

[2013-04-12 08:32:12]
Sierra Chart Engineering - Posts: 64990
Please contact LMAX support and provide them your Username and inform them you are getting this error:
FIX Message: 8=FIX.4.49=7935=549=LMXBD56=RKRUTYN34=1952=20130412-07:52:52.70158=User not authorized10=228 | 2013-04-12 08:52:57

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