Home >> Support Board

Support Board

Date/Time: Fri, 26 Apr 2024 02:36:17 +0000

How to Post a Message for Support

Post From: SC + LMAX connection

[2013-04-12 07:55:59] Link To Thread - Link To Post [Go To First Post]
User98586 - Posts: 2
I've purchased package 5 and got LMAX demo account, but, for some reason it doesn't connect. Here is the log: LMAX Trading: Connecting. \| 2013-04-12 08:52:55 LMAX Trading: Connecting to Trade server: :443 \| 2013-04-12 08:52:55 LMAX Trade FIX Session: Sending the Logon message. \| 2013-04-12 08:52:56 LMAX Trade FIX Session: Received FIX message does not have the expected message sequence number. Expected 1, but received 19. \| 2013-04-12 08:52:57 FIX Message: 8=FIX.4.49=7935=549=LMXBD56=RKRUTYN34=1952=20130412-07:52:52.70158=User not authorized10=228 \| 2013-04-12 08:52:57 LMAX Trade FIX Session: Requesting missing messages starting with sequence number 1 \| 2013-04-12 08:52:57 LMAX Trade FIX Session: Socket connection was closed without any logout messages sent or received. \| 2013-04-12 08:52:57 Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. \| 2013-04-12 08:52:57 To prevent further connection attempts, select File >> Disconnect. \| 2013-04-12 08:52:57 LMAX Trading: Disconnected from the market data server. \| 2013-04-12 08:52:57 LMAX Trading: Disconnected from trade and market data servers. \| 2013-04-12 08:52:57 Will reconnect to the server in 5 seconds. Select File >> Disconnect to prevent further connection attempts. \| 2013-04-12 08:52:57 File >> Disconnect selected. \| 2013-04-12 08:52:57 Reconnect canceled. \| 2013-04-12 08:52:57 Please let me know how to rectify this.