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Date/Time: Tue, 23 Apr 2024 23:35:30 +0000



error message

View Count: 721

[2019-11-07 19:23:17]
Torsten Grüß - Posts: 45
I get this error message what can I do, can not close my position anymore

see video
http://somup.com/cqXiq3fXFT
[2019-11-08 01:37:44]
Sierra Chart Engineering - Posts: 104368
There are too many issues with video, which is why we do not accept them for support purposes. Your video is a perfect example, where we are unable to resize it, so we are unable to read the error message.

We need to see the error in the Trade Service Log:
Support Board Posting Information: Providing Lines From Trade Service Log
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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