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Date/Time: Sun, 05 May 2024 21:27:27 +0000



Post From: error message

[2019-11-08 01:37:44]
Sierra Chart Engineering - Posts: 104368
There are too many issues with video, which is why we do not accept them for support purposes. Your video is a perfect example, where we are unable to resize it, so we are unable to read the error message.

We need to see the error in the Trade Service Log:
Support Board Posting Information: Providing Lines From Trade Service Log
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing