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Date/Time: Fri, 19 Apr 2024 11:05:53 +0000



How to recover lost work space

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[2019-10-18 12:21:36]
User17709 - Posts: 5
[2] 2019-10-14 16:46:48 UTC | By : Sierra Chart Support | Status : Open


The last message has been reposted on the Support Board here:
Support needed for Lost Chart Book


[1] 2019-10-14 05:53:08 UTC | By : chancs | Status : Open


Hello Support,

Last Friday after reactivating with credit, my old chart book was updating historical data.

As there is many of them and late, I shut Sierra down and plan to continue on Monday
Today there is only the example chartbook, the rest of about 10 of my previous chartbook CANNOT be found.

Please advise how can I recover them.

Thanks,
JC
[2019-10-18 16:37:46]
Sierra Chart Engineering - Posts: 104368
Refer to:
Chartbooks (Workspaces): Accessing a Backup Chartbook File (Accessing a Backup Chartbook File)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-10-18 16:39:49

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