Login Page - Create Account

Support Board


Date/Time: Fri, 29 Mar 2024 14:14:38 +0000



Denali data with multiple copies of SC

View Count: 1350

[2019-10-07 05:12:45]
User695518 - Posts: 50
Hello,

I am following the instructions here:

Using Multiple Data and Trading Services at the Same Time

I am currently running 1 main instance and 1 sub instance of SierraChart, both using Denali Data and SC order routing.

I want to add another separate copy of SC in order to trade with a Rithmic account.

On the separate Rithmic copy of SC, I can't seem to get the real-time Denali feed going. It seems I am getting historical data, but not real time data.

I am also able to successfully place trades with Rithmic.

I have submitted a message log.
[2019-10-07 14:34:38]
User695518 - Posts: 50
I have tried setting Real-Time Data Client to: Generic sub-clients, SC exchange data service sub-client 1, 2...

Any idea what the settings I need to make this work?

Symbol Service Code: blank
Historical Chart Symbol: ES?##
Use Pattern Matching: Yes
Error Filtering: off
SC Data Symbol: ES?##
SC Data Multiplier: 1
SC Data Service Code: cme
Generic Sub-Client Server Address: 127.0.0.1:11099
Historical Data Server: 127.0.0.1:11098
Historical Daily Data Source: DTC Historical
Historical Intraday Data Source: DTC Historical

Real-Time Data Client:
generic sub-clients = no real time data
SC exchange data service sub-client 1 = no real time data
SC exchange data service sub-client 2 = I did get some data, but it was missing depth for some levels in the DOM, so not sure that this was correct.
[2019-10-07 14:44:57]
Sierra Chart Engineering - Posts: 104368
I am currently running 1 main instance and 1 sub instance of SierraChart, both using Denali Data and SC order routing.
Make sure you are doing this properly. The method is described here:
Using DTC Server for Data and Trading in Another Sierra Chart Instance

Only use the method linked to above.

Do not do anything you did in post #2 and that is far beyond our technical support to help with that. Revert all that you did in that regard.

I want to add another separate copy of SC in order to trade with a Rithmic account.
To accomplish this, simply install another copy of Sierra Chart configured to use Rithmic and then follow the instructions here:
Real-Time Exchange Data Feeds Available From Sierra Chart: Integration with Trading Services
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-10-07 14:45:42
[2019-10-07 14:53:19]
User695518 - Posts: 50
Main instance and sub instance are working great, per new instance instructions.

However, it is the separate copy of SC that is having issues.

If I understand what you are saying, I should just setup the separate Rithmic copy of SC to just connect to SC real time data directly and forget about trying to use the existing real-time data feed from the separate main instance above, through the DTC server?
[2019-10-07 16:57:33]
Sierra Chart Engineering - Posts: 104368
No that is not what we are saying. In the other instance of Sierra Chart connected to Rithmic, just follow the instructions here:
Real-Time Exchange Data Feeds Available From Sierra Chart: Integration with Trading Services
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account