Login Page - Create Account

Support Board


Date/Time: Fri, 03 May 2024 19:28:43 +0000



I am on sierrachart data feed live trading but after 8:30AM start to delay datafeed

View Count: 460

[2019-09-26 00:02:04]
User567294 - Posts: 47
In the past few days, my account datafeed start from 8:30AM , the datafeed start to delay up to 5 mintues, around 1 hour after it slowly catch up and normal again, until next day 8:30AM.
What should I do about that? how can I improve my data connection?
thanks
Rex
[2019-09-26 01:55:32]
Sierra Chart Engineering - Posts: 104368
Refer to:
Prices / Data Falling Behind: 4.12 - Sierra Chart Exchange Data Feeds (4.12 - Sierra Chart Exchange Data Feeds)

We are also going to be working on a bandwidth reduction which should be available in about 2 to 3 weeks. Should reduce bandwidth significantly.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-09-26 01:55:46

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account