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Direct MessagesDate/Time: Tue, 30 Apr 2024 18:44:28 +0000
All Charts load only 3 days
View Count: 766
| [2019-09-14 03:11:33] |
| Trader from Puebla - Posts: 1 |
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Hello, I am currently testing SierraCharts but for any reason every chart is only loading 3 days (9/13 to 9/11). I tried to change several settings, including the settings mentioned here: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Downloading/Viewing More Historical Intraday Data Also I tried two different Data feed connections and changed the rollover settings (also tried several contracts of several instruments). See screenshots attached for some information. No matter what settings I do, as soon as I press apply Chart settings, the date range jumps back to 9/11, if I changed or deleted it manually. Thanks for the help. |
 8fc30b40-6a2c-45a8-8393-e6d380953e59.jpg / V - Attached On 2019-09-14 03:09:37 UTC - Size: 50.59 KB - 307 views 151444ef-6a9b-47ce-b0a6-ddc1c9fe2f9d.jpg / V - Attached On 2019-09-14 03:09:47 UTC - Size: 57.89 KB - 294 views Attachment Deleted. |
| [2019-09-15 04:04:49] |
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Your Sierra Chart account was restricted. It is now activated. And you are running an older version of Sierra Chart. You must update to the current version by following the instructions here: Software Download: Fast Update After that, re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-09-15 04:05:38
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