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Date/Time: Wed, 22 May 2024 01:20:06 +0000



Post From: All Charts load only 3 days

[2019-09-14 03:11:33]
Trader from Puebla - Posts: 1
Hello,

I am currently testing SierraCharts but for any reason every chart is only loading 3 days (9/13 to 9/11).

I tried to change several settings, including the settings mentioned here: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Downloading/Viewing More Historical Intraday Data

Also I tried two different Data feed connections and changed the rollover settings (also tried several contracts of several instruments).
See screenshots attached for some information. No matter what settings I do, as soon as I press apply Chart settings, the date range jumps back to 9/11, if I changed or deleted it manually.

Thanks for the help.
image8fc30b40-6a2c-45a8-8393-e6d380953e59.jpg / V - Attached On 2019-09-14 03:09:37 UTC - Size: 50.59 KB - 308 views
image151444ef-6a9b-47ce-b0a6-ddc1c9fe2f9d.jpg / V - Attached On 2019-09-14 03:09:47 UTC - Size: 57.89 KB - 296 views
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