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Date/Time: Sat, 27 Apr 2024 06:26:36 +0000



cannot retrieve symbols for Exchange Listed Futures Spreads

View Count: 514

[2019-09-12 12:36:45]
User747068 - Posts: 1
Hello,
I cannot retrieve the symbols for Exchange Listed Futures Spreads.
I get the message
SC Exchange Data Feed not enabled. c_ServiceManager::GetOrSearchForSymbolsUsingServiceClient | 2019-09-12 08:08:50.439
" when I click on "Get Spreads".
For the futures symbols for wheat or corn I can create a real time chart which is also updated.
The setting
Allow support for SC Data Feed
in the Data/Trade Service Settings is activated.
Note: I am currently in the trial period.
Private File
[2019-09-12 23:53:21]
Sierra Chart Engineering - Posts: 104368
You have to use one of the Sierra Chart Exchange data feeds to access those spreads. Refer to:
Real-Time Exchange Data Feeds Available From Sierra Chart: Exchange Traded Spreads
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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