Support Board
Date/Time: Sat, 04 May 2024 13:06:38 +0000
Numbers bars chart data
View Count: 922
[2019-09-03 18:22:27] |
Karl Fraser - Posts: 27 |
Yesterday I accidently did a delete & download, I pressed the wrong key by accident & I have lost quite a lot of my numbers bars & the numbers bars calculated values study. Each day I save all my charts. This particular chartbook has my Dax charts & the numbers bars studies. All other charts don't seem to be affected. Even if I go back to a previous saved copy the day before the delete & download they aren't there?. I have tried to create a new study which I did successfully but the data is still missing & I don't know how to restore it on these charts. I'm apprehensive about doing another delete & download as I'm not sure how to correctly use this functionality?. Could you please offer some advise how I can correct this & how to use the function of delete & download correctly? & get my data back. Please help. Karl. |
[2019-09-04 09:23:06] |
Sierra Chart Engineering - Posts: 104368 |
We think this is because you are using IQ Feed. Refer to: DTN IQ Feed Data Service: Tick Data Limitation during Primary Session Hours Please consider using this data feed instead: Sierra Chart Exchange Data Feed You will never have this problem, with the above data feed. And we mean never. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-09-04 09:23:26
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