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Date/Time: Thu, 25 Apr 2024 07:38:31 +0000



Numbers bars chart data

View Count: 920

[2019-09-03 18:22:27]
Karl Fraser - Posts: 27
Yesterday I accidently did a delete & download, I pressed the wrong key by accident & I have lost quite a lot of my numbers bars & the numbers bars calculated values study. Each day I save all my charts. This particular chartbook has my Dax charts & the numbers bars studies. All other charts don't seem to be affected. Even if I go back to a previous saved copy the day before the delete & download they aren't there?. I have tried to create a new study which I did successfully but the data is still missing & I don't know how to restore it on these charts. I'm apprehensive about doing another delete & download as I'm not sure how to correctly use this functionality?. Could you please offer some advise how I can correct this & how to use the function of delete & download correctly? & get my data back. Please help.

Karl.
[2019-09-04 09:23:06]
Sierra Chart Engineering - Posts: 104368
We think this is because you are using IQ Feed. Refer to:
DTN IQ Feed Data Service: Tick Data Limitation during Primary Session Hours

Please consider using this data feed instead:
Sierra Chart Exchange Data Feed

You will never have this problem, with the above data feed. And we mean never.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-09-04 09:23:26

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