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Direct MessagesDate/Time: Wed, 24 Apr 2024 18:38:06 +0000
Can't connect to Rithmic
View Count: 1016
| [2013-12-10 15:23:53] |
| joeroma - Posts: 43 |
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About 20 minutes into the day session (6:50 Pacific Time)Rithmic froze. I have not been able to reconnect to Rithmic. When I try to connect SC freezes and I don't get any error messages. Everything else works. Is there an issue with Rithmic or is it just on my end? TIA
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| [2013-12-10 17:00:13] |
| joeroma - Posts: 43 |
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Everything is ok now.
Date Time Of Last Edit: 2013-12-10 17:01:16
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| [2013-12-10 17:40:14] |
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With the way the connection to Rithmic is handled it does not make sense that Sierra Chart would freeze. This is not possible.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-12-10 17:57:39] |
| joeroma - Posts: 43 |
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At first I didn't know what the problem was but I kept getting Not Responding when I tried to connect to Rithmic (or if I first connected successfully to Rithmic and then tried to open a Chartbook. Maybe I used the wrong term by saying freezing but I then checked my charts and noticed that on some charts the settings for the number of days to load was quite excessive. I reduced the number of days and everything worked fine.
Date Time Of Last Edit: 2013-12-10 18:01:38
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