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Date/Time: Thu, 25 Apr 2024 13:50:16 +0000



Data feed

View Count: 729

[2019-08-16 17:10:16]
mikeindigo - Posts: 3
Hi Support,

My data feed for Cryptocurrencies is blank when loaded??
This is the only reason I signed up to Sierra and it doesnt work???

Please help
[2019-08-16 17:26:00]
Sierra Chart Engineering - Posts: 104368
We are not understanding this. This does not make sense to us. Do you mean when you go to File >> Find Symbol, the list is blank?

We want you to open a chart following the instructions here:
https://www.sierrachart.com/index.php?page=doc/GettingStarted.php#AlternateOpeningCharts

For the symbol :
XBTUSD-BMEX

Let us know if you get the chart and it updates in real time.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-08-16 17:30:23

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