Support Board
Date/Time: Sun, 05 May 2024 09:52:37 +0000
Symbol settings from old computer tot new
View Count: 741
[2019-08-02 16:23:26] |
User31900 - Posts: 2 |
Hello, I installed Sierrachart and IB on a new computer according the guidelines. I moved the data and chartbooks. Everything shows. Instead that the symbol does not excist. Gettings message: symbol is unknown. Click for simbol information.... The simbol I aam using is the INdex data from teh amsterdam eoe exchange. VAEX-I-FTA and EOE-I-FTA IN the symbol list in sierra they are called EOE-IND-FTA but that does either give no data from IB, besides I need the historical data of EOE-I-FTA accumulated with the new data, I do not receive right now. PLease advise. regards, Sjoerd |
[2019-08-03 12:37:39] |
Sierra Chart Engineering - Posts: 104368 |
Fairly sure you do need to specify the middle part as -IND-. Refer to this page: Interactive Brokers Symbols Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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