Login Page - Create Account

Support Board


Date/Time: Sun, 05 May 2024 09:52:37 +0000



Symbol settings from old computer tot new

View Count: 741

[2019-08-02 16:23:26]
User31900 - Posts: 2
Hello,

I installed Sierrachart and IB on a new computer according the guidelines. I moved the data and chartbooks. Everything shows.

Instead that the symbol does not excist.

Gettings message: symbol is unknown. Click for simbol information....

The simbol I aam using is the INdex data from teh amsterdam eoe exchange.

VAEX-I-FTA and EOE-I-FTA

IN the symbol list in sierra they are called EOE-IND-FTA but that does either give no data from IB, besides I need the historical data of EOE-I-FTA accumulated with the new data, I do not receive right now.

PLease advise.

regards,

Sjoerd
[2019-08-03 12:37:39]
Sierra Chart Engineering - Posts: 104368
Fairly sure you do need to specify the middle part as -IND-. Refer to this page:
Interactive Brokers Symbols
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account