Support Board
Date/Time: Fri, 04 Jul 2025 20:55:18 +0000
Trade activity log bug of high or low field during trade
View Count: 685
| [2019-07-30 18:39:11] |
| User506444 - Posts: 7 |
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Too often, too many times not to be an software bug where low price or high price is being taken from wrong open symbol. I enclosed 2 examples on just 5 trades
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 Sierra Charts 190730.jpg / V - Attached On 2019-07-30 18:37:57 UTC - Size: 169.27 KB - 295 views |
| [2019-07-31 20:19:33] |
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We have answered this previously. This is almost certainly due to a CQG market data error. To solve this you need to use this data feed when using CQG instead of the CQG data feed: Denali Exchange Data Feed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-07-31 20:20:54
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| [2019-08-01 08:48:54] |
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We are fairly sure this is due to a problem with the CQG multiplier value in their metadata. Use this data feed to avoid any problems like this: Denali Exchange Data Feed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-08-01 08:49:11
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