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Direct MessagesDate/Time: Tue, 21 May 2024 07:22:09 +0000
Doubled daily bar
View Count: 749
| [2019-07-10 18:32:05] |
| User138602 - Posts: 169 |
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Greetings, my chart draws 2 daily bars for today. One bar is static and the 2nd bar gets updated. The 2nd bar gets drawn for tomorrow. Already redownloaded historical data...no change. Any idea whats going on? Thx Date Time Of Last Edit: 2019-07-10 18:40:34
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 10-07-_2019_20-11-24.png / V - Attached On 2019-07-10 18:30:49 UTC - Size: 122.03 KB - 334 views |
| [2019-07-10 18:48:18] |
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Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-07-10 18:58:45] |
| User138602 - Posts: 169 |
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Not working...i guess its a Rithmic problem...i should switch to SC datafeed soon i guess.
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| [2019-07-10 19:21:32] |
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It looks like the second to last bar is wrong. Therefore, right-click on the chart before that bar and select Delete and Download Data.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-07-10 21:10:45] |
| User138602 - Posts: 169 |
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It's not working.... after deleting and downloading the way you suggested its still the same. Must be a data problem with rithmic. Maybe it gets resolved with the next daily session start.
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| [2019-07-11 07:17:04] |
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Ok we realize what the problem now is. It looks as though there is an issue with the time zone of the chart. Or perhaps there is some kind of time stamping issue. Make sure it is set to the US Eastern time zone: Time Zone Setting: Using Different Time Zone in Individual Charts We were not really paying attention to the date even though you were pointing it out because we have seen issues with duplicate bars at the end but for different reasons. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-07-11 11:59:30] |
| User138602 - Posts: 169 |
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I deleted and downloaded data the way you suggested a 2nd time and right now the problem is gone. If it reappears i change time zone and let you know.
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