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Direct MessagesDate/Time: Tue, 30 Apr 2024 19:22:55 +0000
Horizontal line - can't turn off snapping
View Count: 1136
| [2019-07-09 08:11:20] |
| User343901 - Posts: 66 |
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Hi support When editing a horizontal line tool it always snaps to candle high/lows even when Auto Snap On Adjust is turned off. All other drawing tools function as you'd expect when the same setting is off. Is this a bug or is there a way to turn off snapping for the horizontal line? Many thanks |
| [2019-07-09 18:07:50] |
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We will look into this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-07-09 22:57:42] |
| John - SC Support - Posts: 31228 |
|
We are working on the permanent fix for this, but found a few other items that need to be corrected as well. The issue is that it was treating the Horizontal Line as if it was being initially drawn, therefore it was looking at the option Tools >> Auto Snap on Creation even though it was being adjusted. Therefore, in the short term, if you turn off both Auto Snap options in the Tools menu, it will not auto-snap the horizontal line. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-07-10 21:57:33] |
| John - SC Support - Posts: 31228 |
|
We have finished the work on this, and it will be in the next release.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-07-18 15:42:20] |
| HinckleyBob - Posts: 45 |
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My problem seems to be the opposite: I am unable to get the snap to tick price, at creation or adjustment. Setting and results are in the attached graphic image.Top line was adjusted, and should snap to 56.45, as I understand the description at page=doc/Tools.html#Snapping. Thank you. |
 tick snap inop.gif / V - Attached On 2019-07-18 15:39:39 UTC - Size: 54.96 KB - 220 views |
| [2019-07-18 17:49:09] |
| John - SC Support - Posts: 31228 |
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That symbol trades at a tick size of 0.01. Therefore, if you are using the standard tick size, then it is normal for you to have values such as what is shown in your image. If you do have a different tick size, then let us know what value you have set. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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