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Date/Time: Mon, 06 May 2024 19:16:16 +0000



Sierra pricing is 10 to 20 min behind

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[2019-07-08 19:59:56]
User746398 - Posts: 3
Hi,
I am using IQ Feed and have confirmed that my feed is real time. Yet all of my Sierra Charts are 10 to 20 min behind. I have confirmed im using the correct feed. What am I doing wrong?
[2019-07-08 20:11:26]
Sierra Chart Engineering - Posts: 104368
For something like this you really have to ask IQ Feed. If the data is delayed that would be controlled by IQ Feed.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-07-09 01:25:01]
User746398 - Posts: 3
Like i said in my post, I called IQ first and confirmed that my data is real time. I also use it in Ninja Trader and prices there are in real time.
Please advise.

Thanks,

Ralph
[2019-07-09 02:15:53]
Sierra Chart Engineering - Posts: 104368
This really does not make sense because any delaying of data is done by the external service.


Is the chart continuously updating but just delayed? Or exactly what is the issue. Is the chart not updating at all?

And what is the exact symbol of the chart? Just tell us one of the symbols. This is all.

And we really recommend using one of these data feeds, rather than IQ Feed:
Sierra Chart Exchange Data Feed
Denali Exchange Data Feed

We are able to support them much better.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-07-09 02:26:53

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